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Florida State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Florida State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesAgency for Persons with Disabilities (APD)Information on state and private resources available for citizens with disabilities.
Access and Functional Needs and DisabilitiesFlorida Coordinating Council for the Deaf and Hard of Hearing
Counseling, training, communications devices, and interpreter services.866-602-3275
Access and Functional Needs and DisabilitiesDisability Rights Florida (DRF)Statewide designated protection and advocacy system for individuals w/disabilities in the State. Services are free and confidential.800-342-0823
TDD: 800-346-4127
Access and Functional Needs and DisabilitiesFlorida Association of Centers For Independent LivingA database for locating local Centers for independent living.
Access and Functional Needs and DisabilitiesDisability Resource CenterInformation on state and private resources available for citizens with disabilities.850-769-6890;
VP: 850-387-1800
Aging ServicesFlorida Aging and Disability Resource Centers (ADRCs)Resource directory from Department of Elder Affairs800-963-5337
Aging ServicesSenior Never Alone Program (Miami-Dade County)This service links those who need assistance with state and local area agencies on aging and community-based organization. Online live chat available.
Online Live Chat
Agricultural AidUSDA -Florida - Farm Service Agency OfficeUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.352-379-4500
Agricultural Aid
Florida USDA Rural Development Office - Single Family Housing Programs
USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas.
Consumer ServicesFlorida Attorney General's Office
Information on price gouging and consumer complaint services.866-966-7226
ContractorsFlorida Department of Business & Professional Regulations -Construction Industry Licensing BoardContractor's license verification and consumer complaints services.850-487-1395
Crisis CounselingCommunity Crisis Suicide Services24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency: 911
Crisis CounselingSMA Healthcare24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency: 911
Hotline: 800-539-4228
Crisis Counseling211 Switchboard
Miami / Jewish Community Services of South Florida
24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency: 911
TTY: 786-709-9431
Disaster Unemployment AssistanceFlorida Dept of Economic OpportunityWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.
This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.
Benefits/Claims: 800-204-2418
Main: 850-245-7105
EnvironmentFlorida Department of Environmental Protection
Public gateway for locating information, answering questions, processing records requests, & reporting problems
Essential NeedsDepartment of Children & Families ACCESS Florida Information LineInformation and application assistance in filing for food stamps, temporary cash assistance, medicaid850-300-4323
Essential NeedsFlorida Department of Children and FamiliesInformation and application assistance in filing for food stamps.866-762-2237
Customer Call Center:
TTY: 800-955-8771
Essential NeedsFlorida Dept. of Health - Florida WIC ProgramNutrition evaluation and monthly vouchers to receive free supplemental, highly nutritious foods such as cereal, cheese, milk, eggs, peanut butter and dried beans.800-342-3556
This website refers applicants to all food banks in the State of Florida211
Essential NeedsCatholic Charities of Central FloridaCatholic Charities provides referrals to organizations providing emergency food assistance.211
Essential NeedsAll Faiths Food BankReferrals to organizations providing emergency food assistance.941-379-6333
Essential NeedsAmerica's Second Harvest of Tampa BayReferrals to organizations providing emergency food assistance.813-254-1190
Essential NeedsAmerica's Second Harvest of the Big Bend, Inc.
Referrals to organizations providing emergency food assistance.850-562-3033
Essential NeedsBread of the MightyReferrals to organizations providing emergency food assistance.352-336-0839
Essential NeedsBay Area Food Bank - Panhandle
Referrals to organizations providing emergency food assistance.Main: 251-653-1617
Panhandle: 850-626-1332
Mississippi Branch: 228-896-6979
Essential NeedsFeeding South FloridaReferrals to organizations providing emergency food assistance.Broward:
Palm Beach: 561-331-5441
Essential NeedsHarry Chapin Food Bank of Southwest Florida
Referrals to organizations providing emergency food assistance.239-334-7007
Essential NeedsFeeding Northeast FloridaReferrals to organizations providing emergency food assistance.904-513-1333
Family & Protective ServicesFlorida Abuse HotlineOnline reporting tool is available to professionally-mandated reporters, as well as the general public, as an additional avenue to report suspected cases of abuse, neglect, abandonment, or exploitation of children or vulnerable adults. The online reporting tool is in addition to the existing toll free line.Emergency: 911
TTY: 800-955-8771
Financial AssistanceFlorida Temporary Assistance for Needy Families (TANF)The Florida Temporary Assistance for Needy Families (TANF) program is designed to help needy families achieve self-sufficiency.Call Center: 850-300-4323
FraudFlorida Office of the Attorney GeneralInformation about consumer protection, fraud reporting, and consumer alerts.Fraud/Price Gouging: 866-966-7226
Lemon Law: 800-321-5366
Health Care ServicesDepartment of Child & Family Access Florida Information Line (Medicaid)
Referrals to local state assisted medical facilities and information on how to apply for Medicaid.888-419-3456
TTY: 711 or 800-955-8771
Health Care ServicesFlorida Kidcare - CHIPS ProgramInformation and application assistance in applying for the State Children's Health Insurance Program (S-CHIPS) which provides free or low cost medical insurance for children.
TTY: 800-955-8771
HousingFlorida Social Serve.com - Housing Resource HelplineSocialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find affordable housing.
Identity TheftFlorida Attorney General's Office
Information on price gouging and consumer complaint services.866-966-7226
TTY: 800-955-8771
InsuranceFlorida Department of Financial Services -Toll Free HelplineGeneral insurance information and fraud reporting services.877-693-5236
Legal ServicesThe Florida BarInformation about lawyer services850-561-5600
Legal ServicesThe Florida Bar - Pro Bono Lawyer Referral Sve. (Legal Aid)
Lawyer Referral Service850-561-5600
Legal ServicesFlorida Lawyer Referral ServiceUnder the Florida Bar Lawyer Referral Service, lawyers charge nominal fees for the initial 1/2 hour office consultation..
The Bar has four specialty panels: Low-Fee, Elderly, Disability and AIDS. If
personal circumstances qualify for referral to one of these specialty panels, client will receive a free initial 1/2 hour office consultation.
Legal ServicesCommunity Legal Services of Mid-Florida HelplineTo speak directly to an attorney and receive free legal advice800-405-1417
Online directory for local offices
Legal ServicesFlorida Rural Legal ServicesFlorida Rural Legal Services, Inc. is a non-profit law firm dedicated to providing quality civil legal advice, representation and education for low income people and communities.888-582-3410
Farmworkers: 855-771-3077
Legal ServicesLegal Services of North Florida HelplineLSNF provides services and aid to individuals and families with the most critical legal problems.Tallahassee: 850-385-9007
Pensacola: 850-432-8222
Fort Walton Beach:
Panama City: 850-769-3581
Quincy: 850-875-9881
Legal ServicesSenior Legal HelplineThe Senior Legal Helpline provides free legal advice and brief services by telephone appointment to eligible Florida residents age 60 and older, for civil (not criminal) legal problems. Also makes referrals to state and local regulatory agencies, and when it is determined that court representation is necessary, helps seniors find legal providers in their communities.
Roadside Assistance
My Florida 511 - Traveler Information ServiceRecorded road conditions.511
Roadside Assistance
Florida Highway Safety & Motor Vehicles - Road Closure WebsiteRoad closure website look up.

Tax PreparationFlorida Department of RevenueTax information for individuals and families.
E-services for file and pay of taxes, fees, and remittances.
E-services for child support.
TTY: 800-955-8771
Veterans ServicesFlorida Department of Veterans Affairs
Information and referral services for state administered veteran benefits.
Copies of public records, benefits and services, and State Veterans' Homes.
Vital StatisticsFlorida Department of Motor VehiclesReplacement drivers licenses, auto registrations, and title services.850-617-2000
Vital StatisticsFlorida Department of Health Bureau of Vital StatisticsReplacement birth/death/marriage certificates and other vital document services.904-359-6900

Referrals Last Updated: April 2021