Hawaii State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

For reference, see the full list of disaster recovery service categories covered in the below local resource list.

NOTICE
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Hawaii State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

Category	Entity	Type of Assistance	Telephone Number
Access and Functional Needs and Disabilities	Hawaii Disability Rights Center	Hawaii Disability Rights Center is Hawaii's designated. Protection and Advocacy (P&A) System for people with disabilities.	808-949-2922 800-882-1057
Aging Services	State of Hawaii, Department of Health Executive Office of Aging	Resources for older persons and/or their families	808-586-0100 Main: 808-586-4400
Agricultural Aid	Hawaii Department of Agriculture, Office of the Chairperson	Support, enhance, promote, and protect Hawaii’s agriculture and aquaculture industries	808-973-9560
Animals/Pets	Homepage - Hawaiian Humane Society : Hawaiian Humane Society	Animal friendly information and support	Main: 808-356-2200 Emergencies/Animal rescues: 808-356-2250
Animals/Pets	Hawaiian Animal Rescue Foundation	Animal friendly information and support	808-876-0022
Citizenship	USCIS Field Office Honolulu, HI Office Details	Steps to apply for citizenship, guide to naturalization	Online directory for local offices
Consumer Services	State of Hawaii, Department of Commerce and Consumer Affairs	Information on price gouging and consumer complaint services.	808-587-4272
Contractors	General Contractors Association of Hawaii	Contractor's license verification and consumer complaints services.	808-833-1681
Crisis Counseling	CARE Hawaii	Outpatient mental health services, adult services, children services, adult case management and therapeutic program services, additional services & crisis services	Emergency: 911 808-533-3936
Crisis Counseling	State of Hawaii, Department of Health; Adult Mental Health Division	Adult services, case management and support services, crisis services, Psychosocial rehabilitation, Forensic Services, Treatment, & Community Housing	Emergency: 911 AMHD HI Crisis Line: 800-753-6879 Oahu Crisis Line: 808-832-3100
Disaster Specific Information	TBD
Disaster Unemployment Assistance	State of Hawaii - Unemployment Insurance	When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly beneﬁt payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. The directory provides contact information for island offices for unemployment claims and benefits.	808-974-4086 Online directory of local offices
Environment	Hawaii Environmental Planning Office	The Environmental Planning Office develops strategic plans, supports land use reviews and helps to get new programs underway.	808-586-4400
Environment	Hazard Evaluation and Emergency Response Office	The Hazard Evaluation and Emergency Response Office provides risk assessments, responds to the release of hazardous substances and oversees the cleanup of contaminated sites.	808-586-4249 After hours: 808-236-8200
Essential Needs	Hawaii Food Bank	Information on food assistance programs, referrals to network agencies	808-836-3600
Family & Protective Services	Hawaii Department of Human Services - Children Services	Individuals concerned with children at risk for abuse and neglect. Child Welfare Services programs include family strengthening and support, child protection, foster care, adoption, independent living and licensing of resource family homes, group homes and child-placing organizations. Services are available on Oahu, Hawaii, Kauai, Maui, Molokai and Lanai	Emergency: 911 Child Abuse Reporting: 808-832-5300 888-380-3088 Child Trafficking: 808-832-1999 888-398-1188
Family & Protective Services	Hawaii Department of Human Services - Adult Services	Individuals concerned with possible elder abuse, neglect, or exploitation. Adult Protective Services provides crisis intervention, without regard to income, including investigation and emergency services for vulnerable adults who are reported to be abused, neglected or financially exploited by others or seriously endangered due to self-neglect. A vulnerable adult is a person eighteen years of age or older, who because of mental, developmental, or physical impairment, is unable to: communicate or make responsible decisions to manage the person’s own care or resources; carry out or arrange for essential activities of daily living; or protect oneself from abuse.	Emergency: 911 Oahu Hotline: 808-832-5115 Kauai Hotline: 808-241-3337 Maui/Molokai/Lanai Hotline: 808-933-8820 West Hawaii: 808-327-6280
Financial Assistance	Hawaii Department of Human Services Benefit, Employment and Support Services	Programs that serve different populations, aimed at providing clients with monthly benefits to assist them with such essentials as food, shelter, and child care, as well as employment support and work-training and dependency diversion and prevention.	855-643-1643
Financial Assistance	U.S. Small Business Administration Disaster Customer Service Center (SBA)	Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster.	800-659-2955 TTY: 800-877-8339
Health Care Services	Hawaii Health Systems Corporation	Public Health system	808-733-4020
Housing	Aloha Kohua	Referral Information on housing, resources to find long term rentals, emergency shelters, pet boarding, housing agencies, housing networks.	N/A
Identity Theft	State of Hawaii Department of Commerce and Consumer Affairs Identity Theft & Security Breach Information	Identity theft information, warning signs	808-587-3222
Insurance	Hawaii Department of Commerce and Consumer Affairs: Insurance	Online complaint form, consumer information, consumer resources, lava flow insurance information.	808-586-2790 808-586-2799 800-468-4644
Legal Services	Legal Aid Society of Hawai'i	Legal information resources, immigrant justice center, legal services portal	808-536-4302 Live online chat
Roadside Assistance	Hawaii Freeway Service Patrol	FSP provides roadside assistance with a greater goal of increasing safety for stranded motorists	808-841-HELP (4357) 808-587-2160
Students	Hawaii Department of Education - Parents & Students	Hawaii public school system, student programs and services, resources and tools. Alerts and notices available per website banner.	808-784-6200
Tax Preparation	Hawaii - Department of Taxation	Directory of contacts, frequently asked question, taxpayer services	(808) 587-4242
Veterans Services	Hawaii Office of Veterans Services	Directory of contacts on islands. Veterans benefits and Services including advocacy, housing, vital statistics, counseling and referrals.	(808) 433-0402
Vital Statistics	State of Hawaii, Department of Health Vital Records	Replacement birth/death/marriage certificates and other vital document services.	808-586-4539
Volunteer	Conservation Connections	How to help, and how to Join	Online access
Volunteer	ARC - Hawaii - Volunteer	How to help, and how to Join	Online access
Volunteer	VOLUNTEERS SHOULD NOT SELF-DEPLOY

Referrals Last Updated: May 2024

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