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Illinois State and Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
For reference, see the full list of disaster recovery service categories covered in the below local resource list.
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Illinois State and Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
|Category||Entity||Type of Assistance||Telephone Number|
|Access and Functional Needs and Disabilities||Illinois Council on Developmental Disabilities||Information on state and public resources for people with developmental disabilities.||Chicago: 312-814-2080|
|Access and Functional Needs and Disabilities||Illinois Life Span - Statewide Information Resource & Referral Advocacy & Services for People with Developmental Disabilities||Information on state and public resources for people with developmental disabilities.||800-588-7002|
|Access and Functional Needs and Disabilities||Illinois Department of Human Services // Vocational Rehabilitation||Information on state and public resources for people with disabilities.||800-843-6154|
|Access and Functional Needs and Disabilities||illinois Deaf and Hard of Hearing Commission||Counseling, training, communications devices, and interpreter services.||877-455-3323|
|Aging Services||Illinois Department on Aging||This service links those who need assistance with state and local area agencies on aging and community-based organization.||Hotline: 800-252-8966|
|Agricultural Aid||USDA-Illinois Farm Service Agency||USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.||217-241-6600 ext 2|
|Agricultural Aid||USDA-Illinois Rural Development||USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas.||217-403-6200|
|Animal Health & Assistance||Illinois Department of Agriculture||Various links to disaster resources||217-782-2172|
|Consumer Services||Illinois Attorney General - Consumer Complaints Division||Consumer Information and Consumer Fraud Hotlines. Various hotlines for civil rights, disability rights, environment crime, health care and identity theft listed on website.||Chicago: 800-386-5438|
See online directory for various programs
|Crisis Counseling||Illinois Department of Human Services: Crisis Intervention||Crisis counseling, crisis intervention, online Community Mental Health Center (CMHC) office locator.||Emergency: 911|
Online directory for local offices
|Disaster Specific Information|
|Disaster Unemployment Assistance||Illinois Employment Security - IDES TeleServ||Provides assistance to those out of work due to the disaster, including self-employed persons, farm/ranch owners, and others not covered under regular unemployment programs.||Certify for Benefits:|
|Environmental Quality||State of Illinois Environmental Protection Agency||Information about clean up, accidental releases, recycling, public notices and and online reporting and complaints.||217-782-3397|
|Essential Needs||Illinois Department of Human Services||Assistance in filing an application for public assistance including Supplemental Nutrition Assistance Program (SNAP or food stamps), Temporary Aid for Needy Families (TANF), child care, rehabilitation services, and other services to meet basic needs.||DHS Helpline: 800-843-6154|
|Essential Needs||Illinois Department of Human Services: Women, Infants & Children (WIC)||WIC is a food assistance program for Women, Infants, and Children. Nutrition evaluation and monthly vouchers to receive free supplemental, nutritional foods.||Main: 217-782-2166|
DHS Helpline: 800-843-6154
|Essential Needs||FoodPantries.org||Referrals to organizations providing emergency food assistance.||Online directory|
|Essential Needs||Feeding Illinois||Referrals to organizations providing emergency food assistance.||630-768-8068|
|Essential Needs||Illinois United Way 211- Information & Referral Helpline||Referrals to organizations providing emergency food, clothing, shelter, medical, crisis counseling, rental, and utility assistance.||2-1-1|
|Family & Protective Services||Illinois Department of Children and Family Services||Individuals concerned with children at risk for abuse and neglect.||Emergency: 911|
|Family & Protective Services||Illinois Department on Aging: Adult Protective Services||Individuals concerned with possible elder abuse, neglect, or exploitation.||Emergency: 911|
|Financial Assistance||Illinois Department of Human Services||Information and application assistance in filing for state financial assistance.||800-843-6154|
|Health Care Services||Illinois Department of Healthcare and Family Services||Referrals to local state assisted medical facilities and information on how to apply for Medicaid.||800-226-0768|
Online directory of services
|Health Care Services||Illinois All Kids||The All Kids program offers many Illinois children comprehensive healthcare that includes doctors visits, hospital stays, prescriptions, vision care/eyeglasses, dental care and asthma inhalers.||866-255-5437|
|Housing Information||Social Serve Illinois Housing Resource||Socialserve.com is a non-profit organization that assists in finding affordable housing free of charge. Callers work with trained, bilingual call center specialists to find affordable housing.||877-428-8844|
|Housing Information||Illinois HUD - Public & Indian Housing Resource Center||Referrals to local HUD Counseling Office for assistance applying for Public Housing assistance.||800-955-2232|
Online directory for local offices
|Housing Information||HUD Hotlines||Hotline numbers for various HUD Help Lines||See Directory|
|Insurance||Illinois Division of Insurance||General insurance information and fraud reporting services.||Health Ins: 877-527-9431|
Other Ins: 866-445-5364
|Legal Services||Illinois State Bar Association||Information and referrals to attorneys providing legal services to individuals affected by a disaster.||Springfield: 217-525-1760|
|Legal Services||Illinois LawyerFinder Phone Service||Information and referrals to attorneys providing free or reduced fee legal services to individuals affected by a disaster.||800-922-8757|
|Legal Services||Coordinated Advice & Referral Program for Legal Services||Information and referrals to attorneys providing free or reduced fee legal services to individuals affected by a disaster.||312-738-9200|
|Roadside Assistance & Road||Illinois Department of Transportation - Road Conditions Hotline||Online traffic maps with road conditions and closures. Recorded road condition information||800-452-IDOT (4368)|
|Tax Assistance||Illinois Department of Revenue - Tax Assistance||State tax information assistance||800-732-8866|
TDD: 800 544-5304
|Veterans Services||Illinois Department of Veteran's Affairs||Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance.||217-782-6641|
In state: 800-437-9824
|Vital Statistics||Illinois Secretary of State - Driver Services||Duplicate drivers licenses, auto registrations, and title services.||Springfield Office: 217-782-6212|
Chicago Office: 312-793-1010
TDD/TTY: 888 261-5238
|Vital Statistics||Illinois Department of Public Health - Vital Records||Duplicate birth/death/marriage certificates or other vital documents.||217-782-6554|
|Volunteer||VOLUNTEERS SHOULD NOT SELF-DEPLOY|
Referrals Last Updated: April 2021