FEMA’s Methodology for Estimating Potential Losses from Disasters
Technical assistance is available via the Hazus Help Desk at https://support.hazus.us. If you do not yet have login credentials for https://support.hazus.us please send an e-mail to email@example.com to gain access. The Help Desk is available 24/7.
Users can also call the FEMA Map Information Exchange (FMIX) at 1-877-336-2627 as an alternative means of support. The FMIX gives Hazus users the ability to speak directly with a support representative during normal business hours to follow up on Help Desk tickets, receive assistance in using the Help Desk or get answers to general questions about Hazus.
Eric Berman, Hazus Program Manager
Telephone: (202) 646-3427
Vince Brown, Hazus User Groups (HUGs), Private Sector
Telephone: (202) 646-2725
Phillip Moore, Emergency Management Institute and Hazus Training and Education
Telephone: (301) 447-1248
Melis Mull, Program Specialist
Telephone: (202) 646-4135
Please do not contact the Program Contacts for technical assistance. Please email the Help Desk at firstname.lastname@example.org.
FEMA Regional Hazus Contacts
Samuel Moses Wilkins
Kelly S. Stone