FEMA’s Methodology for Estimating Potential Losses from Disasters
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Technical Support
Technical assistance is available via the Hazus Help Desk at https://support.hazus.us. If you do not yet have login credentials for https://support.hazus.us please send an e-mail to helpdesk@support.hazus.us to gain access. The Help Desk is available 24/7.
Users can also call the FEMA Map Information Exchange (FMIX) at 1-877-336-2627 as an alternative means of support. The FMIX gives Hazus users the ability to speak directly with a support representative during normal business hours to follow up on Help Desk tickets, receive assistance in using the Help Desk or get answers to general questions about Hazus.
Program Contacts
Eric Berman, Hazus Program Manager
E-mail: Eric.Berman@fema.dhs.gov
Telephone: (202) 646-3427
Vince Brown, Hazus User Groups (HUGs), Private Sector
E-mail: Vincent.Brown@fema.dhs.gov%20
Telephone: (202) 646-2725
Phillip Moore, Emergency Management Institute and Hazus Training and Education
Email: Phillip.Moore@fema.dhs.gov
Telephone: (301) 447-1248
Melis Mull, Program Specialist
Email: Melis.Mull@fema.dhs.gov
Telephone: (202) 646-4135
Please do not contact the Program Contacts for technical assistance. Please email the Help Desk at helpdesk@support.hazus.us.
FEMA Regional Hazus Contacts
Region 1
Paul Morey
Paul.Morey@fema.dhs.gov
Region 2
Brian Shumon
Brian.Shumon@fema.dhs.gov
Region 3
Jon Janowicz
Jon.Janowicz@fema.dhs.gov
Region 4
Gene Longenecker
Herbert.Longenecker@fema.dhs.gov
Samuel Moses Wilkins
Samuel.wilkins@fema.dhs.gov
Region 5
Michael Andrew
Michael.Andrew@fema.dhs.gov
Region 6
Mark English
Mark.English@fema.dhs.gov
Region 7
Sue Evers
Sue.Evers@fema.dhs.gov
Region 8
Doug Bausch
Douglas.Bausch@fema.dhs.gov
Jesse Rozelle
Jesse.Rozelle@fema.dhs.gov
Region 9
Patricia Stiefer
Patricia.Stiefer@fema.dhs.gov
Region 10
Kelly S. Stone
Kelly.Stone@fema.dhs.gov