This page features information about the External Affairs Division and the resources and support it provides.
Provide accurate, coordinated and timely information to the whole community, including all levels of government, nongovernmental organizations, the news media, the private sector and the local populace, using accessible, culturally and linguistically appropriate formats.
FEMA Region II provides maximum information with minimum delay in coordination with our State, Tribal Nation, Commonwealth, Territorial, Local and Private Sector partners to help save lives; protect the health and safety of the public, responders, and recovery workers; mitigate damages and impacts to individuals, communities, and the environment; protect property; and facilitate recovery information for individuals, families, businesses, governments, and the media.
What We Do
Intergovernmental Affairs (State, Tribal Nation, Commonwealth, Territorial and Local)
Intergovernmental Affairs builds partnerships with all levels of government to facilitate delivery of FEMA programs and protect families, community livelihood, cultural and environmental resources.
Public Affairs/Joint Information Center
Public Affairs and Joint Information Center activities ensure the coordinated and timely release of incident-related prevention, preparedness, response, recovery and mitigation information to the public. In the event of an incident requiring a coordinated Federal response, the Joint Information Center acts as a central point for coordination of incident information, media affairs activities, media access to information, and digital communication.
Congressional Affairs actively engages and coordinates the exchange of information with Washington, D.C., and district office Members of Congress and their staffs, including support for constituent inquiries.
Private Sector staff supports communication, information sharing, impact assessments and problem solving with counterparts in the non-governmental and commercial areas.
Disability Integration staff implement inclusive emergency management practices throughout every step of the disaster cycle, with a specific focus on universal accessibility and full inclusion of people with disabilities and others with access and functional needs. By planning for the whole community, the Region can better prepare for, respond to, and recover from emergency situations.
Planning and Products
Planning and Products acts as the central point to coordinate and develop all communications plans, strategies and materials and ensure they are accessible to the whole community during an incident response or recovery.
For inquiries about Hurricane Maria in Puerto Rico:
- E-mail: firstname.lastname@example.org
- Phone: (866) 366-8807
For all other regional inquiries please contact FEMA-R2-ExternalAffairs@fema.dhs.gov, “Attention: Don Caetano” in the subject line.
Follow FEMA Region VII on Twitter
Please contact FEMA-R2-ExternalAffairs@fema.dhs.gov with “Attention: Don Caetano” in the subject line.
Please contact FEMA-R2-ExternalAffairs@fema.dhs.gov with “Attention: Speaker’s Bureau” in the subject line.
Freedom of Information Act
Freedom of Information Act (FOIA) requests may be submitted by emailing FEMA-FOIA@fema.dhs.gov.
FOIA requests may also be submitted through the U.S. mail to:
FEMA FOIA Officer
1800 S. Bell St., Fourth Floor, Mail Stop 3005
Arlington, VA 20598-3005
To submit requests for records from other Department of Homeland Security components, please see the DHS FOIA website.
Additional information on the Freedom of Information Act (FOIA) process, reports, and requests are available on FEMA's FOIA website.
Don Caetano, External Affairs Director