West Virginia: Keep in Touch and Update Info with FEMA, Avoid Delays

Release Date Release Number
DR-4331-WV, NR 020
Release Date:
September 12, 2017

CHARLESTON, W. Va. — You may find yourself moving more than once if you’re a survivor of West Virginia’s severe storms, flooding, landslides and mudslides of July 28-29, 2017.

If you’ve had any changes to your contact information it’s important to let FEMA know so that your application for disaster assistance stays on track.

FEMA may need to contact you to schedule an inspection or to get additional information to help process your application. That’s why it’s important to let them know as soon as possible if you’ve moved or have a new phone number.

You may update contact information three ways:
• Online at DisasterAssistance.gov
• By calling 800-621-3362
  o People who use TTY may call 800-462-7585
  o Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.
• At a disaster recovery center. For DRC locations and hours go to
http://asd.fema.gov/inter/locator/home.htm.

If you had storm or flood damage in West Virginia and have not yet applied for FEMA assistance, you may do so through any of the contact methods above. Survivors in Harrison, Marion, Marshall and Wetzel counties may be eligible.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow us on Twitter at https://twitter.com/femaregion3 and the FEMA Blog at http://blog.fema.gov.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

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