Deadlines are Fastly Approaching: Visit a Disaster Recovery Center Today

Release Date Release Number
NR-051
Release Date:
November 10, 2022

San Juan, Puerto Rico — Do you have a question about your registration with FEMA? Did you receive a letter or phone call from FEMA and not sure what to do next? You can get answers to these questions and more when you visit a temporary Disaster Recovery Center (DRC) for help with the federal disaster assistance process, types of assistance available, the appeal process and status of applications. The deadline to apply for FEMA disaster assistance is Monday, Nov. 21, 2022. All applications received prior or on the deadline date will be processed.

At a DRC, you can:

  • Get questions answered about the application process.

  • Obtain information about types of disaster assistance that may include rental assistance, home repairs, loss of personal property and others.

  • Check the status of an application, update contact information or provide insurance information.

  • Get answers to questions about any letters you received from FEMA and learn what steps you can take to appeal a FEMA determination letter if you were found ineligible for assistance.

  • Speak to representatives from the U.S. Small Business Administration (SBA) to learn more about SBA programs and learn how homeowners, businesses, private nonprofits and renters can apply for low-interest disaster loans.

Other important dates and information to keep in mind:

  • Disaster Unemployment Assistance (DUA) is a part of the federal disaster assistance process but is administered by the Puerto Rico Department of Labor and Human Resources. Visit www.trabajo.pr.gov for more information. Claims must be filed by Nov. 30.

  • Critical Needs Assistance (CNA) program ended on Oct. 21. Survivors that meet the eligibility requirements and applied prior to the deadline will be processed. FEMA approved CNA for eligible disaster survivors with immediate, critical needs or because they were displaced from their primary home.

  • Clean and Sanitize Assistance is for homeowners and renters that meet the eligibility requirements. If your home was damaged by the disaster but you can live in it safely, FEMA may be able to provide a one-time not appealable financial assistance of $300 to help with cleanup. Applicants do not need to re-apply.

  • Disaster Legal Services may offer you free help with legal issues regarding insurance claims, contracts, new wills, land ownership and occupancy, problems with contracts and contractors or with other legal matters. Survivors can receive free legal assistance for certain disaster-related issues. For information, call 1-800-981-5342, Monday – Friday 8 a.m. - 6 p.m.

Services at any DRC are provided in Spanish and English. If you need a reasonable accommodation or a sign language interpreter to communicate with FEMA, please send an email to FEMA-PRaccesible@fema.dhs.gov.

To find the DRC nearest you, click on the FEMA DRC link: DRC Locator.

To check the status of an application you may visit DisasterAssistance.gov or download FEMA’s mobile app. Individuals can also call the FEMA Helpline at 1-800-621-3362 to discuss their case with a FEMA representative. Press 1 for English, 2 for Spanish and 3 for all other languages. People who use a relay service such as video relay service (VRS), captioned telephone service or others, provide FEMA the number for that service. Phone lines operate from 7 a.m. to 2 a.m. seven days a week.

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Last updated November 10, 2022