Fact Sheet: Do’s and Don’ts for Texas Harvey Survivors

Release Date Release Number
FS-030
Release Date:
September 24, 2017

DO:

  • File a storm damage claim with your insurance company.
  • Take photographs or video of damage before cleaning up storm damage and starting repairs. Your insurance company may want to see these.
  • Keep recovery-related receipts. FEMA or your insurance company may want to see these.
  • Register for FEMA disaster assistance. Survivors can register online at DisasterAssistance.gov or by calling toll-free (800) 621-3362 or TTY (800) 462-7585. Those who use 711 or VRS may call (800) 621-3362.
  • Contact the U.S. Small Business Administration at (800) 659-2955 and complete an application for a low-interest disaster loan. Returning the application is necessary for FEMA to consider you for certain grants. There is no obligation to take out a loan.
  • Know that FEMA grants may help pay for a temporary place to stay, make essential repairs or replace certain damaged contents.
  • Inspect for structural damage before entering your home.
  • Report damage to local officials and check with them for the latest on debris removal.
  • Remember that FEMA grants do not need to be repaid, are not taxed and do not affect other government benefits.
  • Visit home-improvement stores for expert advice and guidance from FEMA professionals on rebuilding smarter and stronger.
  • Join the conversation at https://www.facebook.com/FEMAHarvey/.

DON’T:

  • Submit more than one registration per household.
  • Wait for an insurance settlement to register.
  • Worry that federal disaster assistance is taking money away from someone else. FEMA provides assistance to all eligible applicants.
  • Assume only homeowners can apply for help. Renters may qualify for assistance, too.
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