BATON ROUGE, La. – A drive-thru Disaster Recovery Center will open in Jefferson Davis Parish on Monday, Sept. 7 to help Hurricane Laura survivors.
Different from the standard in-person facility, the new feature of the centers is an easy and COVID-safe way for Hurricane Laura survivors to have documents scanned into their case file.
The drive-thru is staffed with FEMA personnel who are available to scan documents, assist with registration, and answer questions about disaster assistance programs.
The center operates under strict COVID-19 protocols to ensure visitors are safe. Masks or face coverings are required for entry and service. Survivors remain in their cars. A specialist wearing a face mask will receive documents through the window and return them.
No appointments are necessary. Hours of operation are 7 a.m. to 5 p.m. seven days a week.
The drive-thru center is located at:
Lacassine High School
409 Algonia Ave.
Lacassine, LA 70650
Another drive-thru center is also operating 7 a.m. to 5 p.m. seven days a week. It’s located at:
Calcasieu Parish School Board
3310 Broad St.
Lake Charles, LA 70615
Survivors do not need to visit a drive-thru center to apply or update their application. To ask individual questions or submit information:
- Call the FEMA Helpline at 800-621-3362 or TTY 800-462-7585.
- Visit www.DisasterAssistance.gov
- Download the FEMA app.