BATON ROUGE, La. - A Drive-thru Disaster Recovery Center will open in Ruston, Lincoln parish Oct. 14 to help Hurricane Laura survivors.
The drive-thru is staffed with FEMA personnel who are available to scan documents, assist with registration and answer questions about disaster-assistance programs.
The center operates under strict COVID-19 protocols to ensure visitors are safe. Masks or face coverings are required for entry and service. Survivors remain in their cars. A specialist wearing a face mask will receive documents through the window and return them.
No appointment is necessary. Hours of operation are 8 a.m. to 6 p.m. daily, closed on Sundays.
The drive-thru center is located at:
Lincoln Parish Library
910 N Trenton St.
Ruston, LA 71270
Additional centers are reopening in Louisiana. Survivors may visit any open center. To locate the closest center, call the FEMA Helpline, visit www.DisasterAssistance.gov or egateway.fema.gov/ESF6/DRCLocator or download the FEMA Mobile App at fema.gov/about/news-multimedia/app.
Survivors do not need to visit a drive-thru center to apply or update their application. To ask individual questions or submit information:
- Call the FEMA Helpline at 800-621-3362 or TTY 800-462-7585. Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.
- Visit DisasterAssistance.gov/.
- To receive a link a to download the FEMA app (depending on your device):
- Apple devices: text APPLE to 43362
- Android devices: text ANDROID to 43362
- Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
- Visit fema.gov/about/news-multimedia/app
- To find a drive-thru DRC you can text 43362 and type DRC (Your Zip Code) for example DRC 01234.
SBA low-interest disaster loans are available for businesses of any size and certain nonprofits up to $2 million for property damage. For small businesses, those engaged in aquaculture, and most private nonprofits can borrow up to $2 million for working capital needs even if there is no property damage.
Homeowners can borrow up to $200,000 to repair or replace a primary residence. For homeowners and renters, up to $40,000 to replace personal property, including vehicles, is available.
Businesses and residents can apply online at www.sba.gov/funding-programs/disaster-assistance or email FOCWAssistance@sba.gov. For assistance completing an SBA application, call 800-659-2955 (TTY at 800-877-8339) or email FOCWAssistance@sba.gov
Hurricane Laura survivors with home-repair questions should contact FEMA mitigation outreach at 866-579-0820 or at email@example.com Monday-Saturday, 8am to 6pm CDT. To view mitigation resources visit https://fema.connectsolutions.com/lauramit/.