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Hawaii State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

Hawaii State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesHawaii Disability Rights Center
Hawaii Disability Rights Center is Hawaii's designated. Protection and Advocacy (P&A) System for people with disabilities.808-949-2922
800-882-1057
Aging ServicesState of Hawaii, Department of Health Executive Office of Aging
Resources for older persons and/or their families808-586-0100
Main: 808-586-4400
Agricultural AidHawaii Department of Agriculture,  Office of the Chairperson
 Support, enhance, promote, and protect Hawaii’s agriculture and aquaculture industries808-973-9560
Animals/PetsHomepage - Hawaiian Humane Society : Hawaiian Humane SocietyAnimal friendly information and supportMain: 808-356-2200
Emergencies/Animal rescues:
808-356-2250 
Animals/PetsHawaiian Animal Rescue FoundationAnimal friendly information and support808-876-0022
CitizenshipUSCIS Field Office Honolulu, HI Office DetailsSteps to apply for citizenship, guide to naturalizationOnline directory for local offices
Consumer ServicesState of Hawaii, Department of Commerce and Consumer AffairsInformation on price gouging and consumer complaint services.808-587-4272
ContractorsGeneral Contractors Association of Hawaii Contractor's license verification and consumer complaints services.808-833-1681
Crisis CounselingCARE HawaiiOutpatient mental health services, adult services, children services,  adult case management and therapeutic program services, additional services & crisis servicesEmergency: 911
808-533-3936
Crisis CounselingState of Hawaii, Department of Health; Adult Mental Health Division Adult services, case management and support services, crisis services, Psychosocial rehabilitation, Forensic Services, Treatment, & Community HousingEmergency: 911
AMHD HI Crisis Line: 800-753-6879
Oahu Crisis Line: 808-832-3100
Disaster Specific  InformationTBD  
Disaster Unemployment AssistanceState of Hawaii - Unemployment InsuranceWhen Disaster Unemployment Assistance is activated, the agency will provide disaster information.  This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. The directory provides contact information for island offices for unemployment claims and benefits.  808-974-4086
Online directory of local offices
EnvironmentHawaii Environmental Planning Office
The Environmental Planning Office develops strategic plans, supports land use reviews and helps to get new programs underway. 808-586-4400
EnvironmentHazard Evaluation and Emergency Response OfficeThe Hazard Evaluation and Emergency Response Office provides risk assessments, responds to the release of hazardous substances and oversees the cleanup of contaminated sites.808-586-4249
After hours: 808-236-8200
Essential NeedsHawaii Food BankInformation on food assistance programs, referrals to network agencies808-836-3600 
Family & Protective Services Hawaii Department of Human Services - Children ServicesIndividuals concerned with children at risk for abuse and neglect.  Child Welfare Services programs include family strengthening and support, child protection, foster care, adoption, independent living and licensing of resource family homes, group homes and child-placing organizations. Services are available on Oahu, Hawaii, Kauai, Maui, Molokai and LanaiEmergency: 911
Child Abuse Reporting: 808-832-5300
888-380-3088
Child Trafficking: 808-832-1999
888-398-1188
Family & Protective Services Hawaii Department of Human Services - Adult ServicesIndividuals concerned with possible elder abuse, neglect, or exploitation.  Adult Protective Services  provides crisis intervention, without regard to income, including investigation and emergency services for vulnerable adults who are reported to be abused, neglected or financially exploited by others or seriously endangered due to self-neglect.  A vulnerable adult is a person eighteen years of age or older, who because of mental, developmental, or physical impairment, is unable to:  communicate or make responsible decisions to manage the person’s own care or resources; carry out or arrange for essential activities of daily living; or protect oneself from abuse.Emergency: 911
Oahu Hotline:  808-832-5115
Kauai Hotline: 808-241-3337
Maui/Molokai/Lanai Hotline:
808-933-8820
West Hawaii: 808-327-6280
Financial AssistanceHawaii Department of Human Services Benefit, Employment and Support Services Programs that serve different populations, aimed at providing clients with monthly benefits to assist them with such essentials as food, shelter, and child care, as well as employment support and work-training and dependency diversion and prevention.855-643-1643
Health Care ServicesHawaii Health Systems Corporation
Public Health system808-733-4020
HousingAloha KohuaReferral Information on housing, resources to find long term rentals, emergency shelters, pet boarding, housing agencies, housing networks.N/A
Identity TheftState of Hawaii
Department of Commerce and Consumer Affairs
Identity Theft & Security Breach Information
Identity theft information, warning signs808-587-3222
InsuranceHawaii Department of Commerce and Consumer Affairs: InsuranceOnline complaint form, consumer information, consumer resources, lava flow insurance information.808-586-2790
808-586-2799
800-468-4644
Legal ServicesLegal Aid Society of Hawai'i  Legal information resources, immigrant justice center, legal services portal808-536-4302
Live online chat
Roadside Assistance Hawaii Freeway Service Patrol
FSP provides roadside assistance with a greater goal of increasing safety for stranded motorists 808-841-HELP (4357)
808-587-2160
StudentsHawaii Department of Education - Parents & StudentsHawaii public school system, student programs and services, resources and tools.  Alerts and notices available per website banner.808-784-6200
Tax PreparationHawaii  - Department of TaxationDirectory of contacts, frequently asked question, taxpayer services(808) 587-4242
Veterans ServicesHawaii Office of Veterans ServicesDirectory of contacts on islands.  Veterans benefits and Services including advocacy, housing, vital statistics, counseling and referrals.(808) 433-0402
Vital StatisticsState of Hawaii, Department of Health Vital RecordsReplacement birth/death/marriage certificates and other vital document services.808-586-4539
VolunteerConservation ConnectionsHow to  help, and how to JoinOnline access
VolunteerARC - Hawaii - VolunteerHow to  help, and how to JoinOnline access
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated November 5, 2021