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California State and Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

Access & DisabilitiesDisaster UnemploymentInsurance
Aging ServicesEnvironmentLegal Services
Agricultural AidEssential NeedsRoadside Assistance 
Animals/PetsFamily & Protective ServicesStudents
CitizenshipFinancial AssistanceTax Preparation
Consumer ServicesHealth Care ServicesVeterans Services
ContractorsHousingVital Statistics
Crisis CounselingIdentity TheftVolunteer

NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.

California State and Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

CategoryEntityType of AssistanceTelephone Number
Access and Functional Needs and DisabilitiesCalifornia Department. of Rehabilitation - Disability and Rehabilitation ResourcesInformation on state and public resources available for citizens with disabilities. 916-324-1313 or
800-952-5544 (VOICE)
Access and Functional Needs and DisabilitiesCalifornia Department of Rehabilitation - Office of Deaf AccessCounseling, training, communications devices, and interpreter services.844-729-2800 (TTY)
916-558-5670
Aging ServicesCalifornia Department of Aging - Senior HelplineThis service links those who need assistance with state and local area agencies on aging and community-based organization.800-510-2020
Aging ServicesCalifornia Senior Information and AssistanceServices and information for seniors. Services by county.Emergency: 911
800-510-2020
Agricultural AidCalifornia State Farm Service AgencyUSDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.530-792-5520
Agricultural AidCalifornia FSA Rural Development - Single Family Housing ProgramUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. 530-792-5800
Consumer ServicesCalifornia Attorney Generals OfficeInformation on price gouging and consumer complaint services.800-952-5225 // 916-210-6276
ContractorsCalifornia's State License BoardCalifornia requires the licensure of commercial and residential contractors. Contractor's license verification and consumer complaints services.800-321-2752
ContractorsCalifornia's State License Board - Outside CaliforniaContractor's license verification and consumer complaints services.916-255-3900 // 800-321-2752
Crisis CounselingAlameda County Crisis Line (24/7)Offer 24-hour support to people of all ages and backgrounds during times of crisis or difficulty in a variety of settings. Emergency:  911
800-273-8255
Crisis CounselingContra Costa County Crisis Center (24/7)The 24/7 counselors are available and ready to answer calls or text. Services to keep people alive and safe, help them through crises, and provide or connect them with culturally relevant resources in the community.Emergency:  911
211 or 800-833-2900
Crisis CounselingKern County Mental Health Crisis Line (24/7)The 24/7 hotline provides crisis counseling,suicide intervention, coping skills guidance, and referrals for persons who call and are in immediate crisis situations.Emergency:  911
800-991-5272
Crisis CounselingLos Angeles County Access Center HotlineThe 24/7 ACCESS line services include: mental health screening and assessment, referral to a service provider, crisis counseling, mobilizing field response teams, and linkages to other resources.Emergency:  911
800-854-7771
Crisis CounselingNew Hope Crisis Counseling Hotline (24/7)The 24/7 free services, provides telephone intervention and telephone suicide prevention counseling. Trained crisis workers provide peer counseling to those who are struggling to cope with day to day life. Emergency:  911
714-639-4673
Crisis CounselingSecond Chance, Inc. Crisis Hotline (24/7) The 24/7 hotline includes staff that are qualified by both education and experience to help you begin your journey to recovery from any substance abuse. Emergency:  911
510-792-4357
Crisis CounselingContra Costa Access Crisis Hotline (24/7)24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency:  911
888-678-7277
Crisis CounselingSan Francisco Crisis Hotline (24/7) 24-hour and toll-free suicide prevention service available to all those in suicidal crisis who are seeking help.Emergency:  911
415-781-0500
Disaster Specific Information   
Disaster Unemployment AssistanceCA Employment Development Department - EnglishThis assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.800-300-5616
Disaster Unemployment AssistanceCA Employment Development Department - SpanishThis assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.800-300-5616
Disaster Unemployment AssistanceCA Employment Development Department - CantoneseThis assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.800-547-3506 
Disaster Unemployment AssistanceCA Employment Development Department -Chinese- MandarinThis assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.866-303-0706
Disaster Unemployment AssistanceCA Employment Development Department - VietnameseThis assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.800-547-2058
Disaster Unemployment AssistanceCA Employment Development Department - TTY (non-voice)This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.TTY: 800-815-9387
California Relay Service: 711
Essential NeedsCalifornia Department of Social Services - Food Stamps Information and assistance in filing an application for food stamps.877-847-3663
Essential NeedsUSDA Food and Nutrition Assistance - SNAP (Toll-Free Hotline)Information and assistance in filing an application for food stamps.800-221-5689
Essential NeedsCalifornia Department. of Public Health - WIC ProgramWIC helps families by providing nutrition education, breastfeeding support, vouchers for healthy foods, and referrals to healthcare and other community services. 855-942-7867
Essential NeedsCalifornia Department of Social Services:  Emergency Food AssistanceFederal program that helps supplement the diets of low-income Americans, including elderly people, by providing them with emergency food assistance at no cost.916-651-8848
Essential NeedsCalifornia Department of Social Services: Food Banks: all countiesInformation and assistance in filing an application for food stamps.Website & phone for all Counties
Essential NeedsCalifornia Association of Food BanksReferrals to organizations providing emergency food assistance.510-272-4435
Essential NeedsFeeding San Diego | Feeding AmericaReferrals to organizations providing emergency food assistance.858-452-3663
Essential NeedsSan Diego Food Bank Referrals to organizations providing emergency food assistance.Toll free:866-350-3663 or
Local 858-527-1419 
Essential NeedsSecond Harvest Food Bank of Orange CountyReferrals to organizations providing emergency food assistance.949-653-2900 or
    888-449-FOOD (3663)
Essential NeedsLos Angeles Regional Food Bank Referrals to organizations providing emergency food assistance.323-234-3030
Essential NeedsCommunity Action Partnership of San Bernardino CountyEmergency food, rental, mortgage, motel, energy, or utility assistance.909-723-1500 or
Toll free: 800-635-4618
Essential NeedsAlameda County Community Food Bank Referrals to organizations providing emergency food assistance. Serving Alameda County510-635-3663
Essential NeedsCentral California Food BankReferrals to organizations providing emergency food assistance.  Serving Fresno, Kings, & Madera counties.559-237-3663
Essential NeedsPlacer Food Bank - Community Resources Council, Inc. Referrals to organizations providing emergency food assistance.  Serving Yuba & Placer916-783-0481
Essential NeedsFIND, Inc. Referrals to organizations providing emergency food assistance.  Serving Eastern Riverside & Southern San Bernardino.760-775-3663
Essential NeedsFood Bank for Monterey County Referrals to organizations providing emergency food assistance.   Serving Monterey County 831-758-1523 or
800-870-3663
Essential NeedsFood Bank of Contra Costa and SolanoReferrals to organizations providing emergency food assistance.   Serving Contra Costa & Solano Counties855-309-3663
Essential NeedsFood Bank of Northern Nevada Referrals to organizations providing emergency food assistance.  Serving Lassen, Sierra & Mono Counties775-331-3363
Essential NeedsFood Share, Inc.Referrals to organizations providing emergency food assistance.  Serving Ventura County.805-983-7100
Essential NeedsCommunity Action Partnership Food Bank of Kern County Referrals to organizations providing emergency food assistance.  Serving Kern County888-445-0900 or
    661-336-5236
Essential NeedsFood Bank of Santa Barbara County Referrals to organizations providing emergency food assistance.  Serving Santa Barbara CountyNorth County
805-937-3422
South County
805-967-5741
Essential NeedsFood Link of Tulare County Referrals to organizations providing emergency food assistance. Serving Tulare County559-651-3663 or
559-592-0117
Essential NeedsRedwood Empire Food Bank Referrals to organizations providing emergency food assistance.  Serving Sonoma, Humboldt, Del Norte, Mendocino, and Lake Counties. 707-523-7900
Essential NeedsSan Francisco Food Bank - Food Pantry Look upReferrals to organizations providing emergency food assistance. Serving San Francisco and Marin Counties.SF 415-282-1900,
Novato 415-883-1302
Essential NeedsSecond Harvest Food Bank of San Joaquin & Stanislaus Counties     Referrals to organizations providing emergency food assistance. Serving San Joaquin, Stanislaus, Merced, and the Mother Lode Counties.209-239-2091
Essential NeedsSecond Harvest Food Bank of Santa Clara & San Mateo Counties Referrals to organizations providing emergency food assistance. Serving Santa Clara and San Mateo Counties. Staff speaks English, Spanish, Vietnamese, Cantonese, Mandarin and Tagalog. Three-way interpretation available for other languages.800-984-3663
(Statewide Toll Free)
After hours call 211
Essential NeedsSecond Harvest Food Bank Santa Cruz County | Feeding AmericaReferrals to organizations providing emergency food assistance. Hotline: 831-662-0991
or 831-722-7110
Essential NeedsSecond Harvest Food Bank Serving Riverside & San Bernardino Counties Referrals to organizations providing emergency food assistance. Serving San Bernardino or Riverside Counties.951-359-4757
Essential NeedsYuma Community Food Bank Referrals to organizations providing emergency food assistance.  Serving Yuma County928-343-1243
Essential Needs2-1-1 ServiceReferrals to organizations providing food, clothing, shelter, medical, crisis counseling, rental, and utility assistance. Accessible 24/7, 180 languages, completely confidential. Emergency: 911,
other inquiries: 211
   
Family & Protective ServicesLos Angeles County Department of Children and Family Services | Promoting child safety and well-being (lacounty.gov)Individuals concerned with children at risk for abuse and neglect.  Emergency:  911
Instate: 800-540-4000
Out of state: 213-639-4500
TDD: 800-272-6699
Family & Protective ServicesCalifornia Department of Social Services:  Child Protective ServicesIndividuals concerned with children at risk for abuse and neglect.  Directory by county for child protective services.Emergency: 911 // Social Svcs 916-651-8848
See directory for county
Family & Protective ServicesCalifornia Department of Social Services:  Adult Protective ServicesIndividuals concerned with possible elder abuse, neglect, or exploitation. Directory by county of Adult Protective Services offices.Emergency: 911
833-401-0832
Financial AssistanceCounty Welfare Directors AssociationInformation on filing for state financial assistance.  Human services for Californians.  Benefits application portal.916-443-1749
Financial AssistanceMy Benefits CalWINMyBenefits CalWIN is the fast, easy way for California residents to get the help they need. Provide medical, food and cash assistance.See directory for county
Financial AssistanceCA Department of Social Services- Cash AssistanceCalWORKs is a public assistance program that provides cash aid and services to eligible families that have a child(ren) in the home. The program serves all 58 counties in the state and is operated locally by county welfare departments.916-654-2137 or 916-654-1322
Health Care ServicesCalifornia Department of Health Care Services: Medi-CalReferrals to local state assisted medical facilities and information on how to apply for Medicaid.800-541-5555
Health Care ServicesCalifornia Children's Health Insurance Program - CHIPSInformation and application assistance in applying for the State Children's Health Insurance Program (S-CHIPS) which provides free or low cost medical insurance for children.  800-318-2596,
TTY 1-855-889-4325
HousingHUD Resources for Butte CountyHUD sponsors housing counseling agencies that can provide advice on buying a home, renting, defaults, foreclosures, and credit issues. 800-569-4287
HousingCalifornia FSA Rural Development - Single Family Housing ProgramUSDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. Toll free: 800-414-1226
TTY toll free: 800-438-1832
InsuranceCalifornia Department of InsuranceGeneral insurance information and fraud reporting services.800-927-4357
TTY: 800-482-4833
Legal ServicesDisaster Legal HotlineAssistance with securing FEMA and other government benefits available to disaster survivors; Assistance with life, medical and property insurance claims; Help with home repair contracts and contractors; Replacement of wills and other important legal documents destroyed in the disaster; Assisting in consumer protection matters, remedies and procedures; Counseling on mortgage-foreclosure problems; Counseling on landlord-tenant problems; COVID-19 resources.888-382-3406. No stated hours, callers can leave message for return call. 
Legal Services State Bar of California- Look Up a Lawyer Information and referrals to attorneys providing legal services to individuals.866-442-2529
Outside state: 415-538-2000
Legal ServicesLegal Aid Foundation of Los AngelesInformation and referrals to attorneys providing free and reduced fee legal services to individuals.800-399-4529 
Legal ServicesHome - NLSLAInformation and referrals to attorneys providing free and reduced fee legal services to individuals, families, and communities.800-433-6251 
Legal ServicesCentral California Legal Services Information and referrals to attorneys providing free civil legal assistance to low-income individuals, families, organizations and communities.800-675-8001
Legal ServicesLegal Services of Northern California, Inc. Information and referrals to attorneys providing free and reduced fee legal services to individuals in Northern California. 916-551-2150
Legal ServicesBay Area Legal AidInformation and referrals to attorneys providing free and reduced fee legal services to Bay Area residents.800-551-5554 
Legal ServicesInland Counties Legal Services, Inc. Information and referrals to attorneys providing free and reduced fee legal services to individuals in San Bernardino and Riverside Counties.Toll free: 888-245-4257
Legal ServicesLegal Aid Society of San Diego, Inc. Information and referrals to attorneys providing free and reduced fee legal services to individuals in San Diego County.877-534-2524
TTY: 800-735-2929
Legal ServicesCalifornia Rural Legal Assistance, Inc. Information and referrals to attorneys providing free and reduced fee legal services to individuals residing in over 22 California counties.800-337-0690
Legal ServicesCommunity Legal Aid SoCalInformation and referrals to attorneys providing free and reduced fee legal services to individuals in Orange and Los Angeles Counties.Hotline: 800-834-5001
714-571-5200
Legal ServicesGreater Bakersfield Legal Assistance Inc. Information and referrals to attorneys providing free and reduced fee legal services to individuals residing within service area in Kern County.661-325-5943 or
Toll Free: 888-292-4252
Legal ServicesCalifornia Indian Legal Services, Inc. Information and referrals to attorneys providing free and reduced fee legal representation in cases that involve issues unique to Native Americans.Escondido 800-743-8941,
Eureka 800-347-2402
Sacramento 800-829-0284,
Bishop 800-736-3582
Main: 760-746-8941
Legal ServicesSan Diego Volunteer Lawyer Program, Inc.Information and referrals to attorneys providing free and reduced fee legal services to individuals in San Diego County.619-235-5656
Roadside Assistance &  Road ConditionsCalifornia Road ConditionsRecorded road condition information.511 or 800-427-7623
Roadside Assistance &  Road ConditionsSacramento Region -511 Travel Information SystemRecorded road condition information.511 or 877-511-TRIP(8747)
Roadside Assistance &  Road Conditions511 - San Diego Traffic, Transit & Commute InformationRecorded road condition information.511, 916-699-1900 or
855-467-3511
TTY: 619-699-1904
Roadside Assistance &  Road Conditions511 - San Francisco Bay Area Transportation InformationRecorded road condition information.511 or 866-736-7433
Tax AssistanceCalifornia Franchise Tax Board - General AssistanceState tax information assistance.800-852-5711
Automated help: 800-338-0505
Veterans ServicesCalifornia Department of Veterans Affairs (nrd.gov)Veteran services such as: housing, medical, and information concerning other benefits.800-952-5626
TDD: 800-324-5966
Outside CA:800-221-8998
Vital StatisticsCA Department of Housing and Community DevelopmentFor applicants with mobile or manufactured homes; assistance getting documents (like titles) to file insurance claims or send to FEMA800-952-8356
Vital StatisticsCalifornia Department of Motor VehiclesDuplicate drivers licenses, auto titles, and registrations.800-777-0133
TTY:800-368-4327
Vital StatisticsCA Department of Health Services - Vital RecordsReplacement birth/divorce/marriage certificates and other vital document services.916-445-2684 or 916-558-1784
VolunteerVOLUNTEERS SHOULD NOT SELF-DEPLOY  

Referrals Last Updated: April 2021

Last updated September 18, 2021