Help Available After Disaster Recovery Centers Cease Operations May 31

Release Date Release Number
NR 028
Release Date:
May 17, 2019

ANCHORAGE, Alaska – The disaster recovery centers that opened in Anchorage and Eagle River in response to the Alaska earthquake will cease operations May 31, the last day to register for federal disaster assistance.

The recovery centers listed below will close at 7 p.m. Friday, May 31.

University of Alaska Annex at University Center Mall
3901 Old Seward Highway, Suite 153
Anchorage, AK 99503

Community Covenant Church
16123 Artillery Rd.
Eagle River, AK 99577

After the recovery centers close, Alaska residents can get updates about their applications, learn about the appeals process or check the status of their claims with just a phone call.

  • Call the helpline at 800-621-3362 (FEMA), voice/VP/711. Help is available in most languages. TTY users may call 800-462-7585. Lines are open daily from 6 a.m. to 9 p.m.
  • Visit FEMA online at DisasterAssistance.gov.

The deadline to apply for disaster assistance is 11:59 p.m. Friday, May 31.

Recovery officials encourage residents who registered for disaster assistance to stay in touch with FEMA. If applicants change addresses or phone numbers, they should update FEMA with the information. Missing or erroneous information could result in delays in receiving assistance.

Federal assistance is available to eligible individuals and households in the Municipality of Anchorage, Mat-Su Borough and Kenai Peninsula Borough.

For more information on Alaska’s disaster recovery, visit FEMA.gov/disaster/4413, twitter.com/FEMAregion10 and Facebook.com/FEMA.

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