Reconstitution During the COVID-19 Pandemic
In these uncertain times, organizations across the nation are grappling with when and how to resume operations while protecting the well-being and safety of their employees and communities. Many organizations will be returning to a new normal and are asking: When is it safe to bring people back? Do we need to modify how we operate? How do we keep our employees, customers and community safe? How do we maintain a safe and sanitary environment?
An organization may need to adapt and adopt new processes, address physical and psychological impacts to personnel, recover records and files, reestablish communications and IT equipment, or acquire specialized equipment to regain full functionality. Planning for reconstitution requires expertise and coordination from the entire organization and coordination with partners and stakeholders throughout the community.
This fact sheet builds upon the White House guidelines for Opening Up America Again by providing further reconstitution planning recommendations for state, local, tribal, territorial and private sector stakeholders.
After reviewing the planning considerations on this page, you may want to host a planning workshop within your organization on resuming full operations. FEMA has developed an Exercise Starter Kit with sample slides and a facilitator guide that you can adapt and customize for your own needs. Download the Exercise Starter Kit.
General Reconstitution Planning Considerations
Identifying reconstitution considerations assists organizations to develop and coordinate a plan to resume operations. Organizations should determine how to assess the status of personnel, assets and facilities. Organizations should:
- Begin now by developing a plan and procedures for how operations will be resumed. Organizations may need to consider a time-phased approach to prepare a facility to be reoccupied. Offices, functions and returning personnel may need to be prioritized or work in staggered shifts.
- Communicate with employees and inform them of the process for returning to work. Consider providing online training and guidance for employees before returning.
- Coordinate with partners and stakeholders. Determine what methods will be used to inform employees, customers, vendors and stakeholders that operations are being resumed.
- Identify and implement additional facility maintenance tasks necessary to safely reopen closed buildings.
- Address physical and psychological impacts to personnel through employee and family support plans and other human resource measures.
- Develop an after-action report/improvement plan to note lessons learned and improve plans.
FEMA’s National Continuity Programs offers additional continuity of operations and reconstitution planning guidance and resources, including:
- Continuity Guidance Circular: www.fema.gov/continuity-guidance-circular-cgc
- NCP’s Continuity Resource Toolkit for continuity and reconstitution tools, templates, and resources: www.fema.gov/continuity-resource-toolkit
COVID-19 Pandemic Planning Considerations
Organizations should abide by emergency orders, applicable statutes, and public health guidelines and prioritize employee and community safety and well-being. Refer to the Centers for Disease Control and Prevention (CDC) for COVID-19 guidance and protective measures.
Measures an organization may need to consider include:
- Prepare for a resurgence or additional “waves” of the virus and identify mitigation measures.
- Continue utilization of telework and other workforce flexibilities. Telework.gov provides telework guidance and resources for the Federal government and may be helpful to others.
- Incorporate social distancing measures, including limiting building capacities, staggering shifts, closing common areas, rotating “office days” for shared offices, installing physical barriers, and limiting non-essential travel.
- Allow high-risk/vulnerable individuals additional flexibility or continue isolation without repercussions.
- Acquire cleaning supplies, masks/face coverings and gloves, and implement personal protective policies or measures (handwashing, hand sanitizer, etc.) to limit the spread of the virus and protect employees and customers.
- Conduct health screenings to monitor employee wellness and prevent further infections and develop or revise human resource policies to detail processes for sick employees or family members, as well as those exposed to the virus or showing symptoms.
- Intensify cleaning, sanitizing, disinfection and ventilation activities according to CDC and the Occupational Safety and Health Administration (OSHA) guidance:
State, Local, Tribal and Territorial (SLTT) Government Considerations
SLTT and insular area governments play a critical role in involving the whole community in preparing for the resumption of governmental and private sector functions and recovering from a health and economic crisis. The White House Opening Up America Again guidelines establish three phases and gating guidelines to assist SLTT governments in their decision-making processes. SLTT governments will need to continue to coordinate with businesses, industry and critical infrastructure owners and operators to determine resource requirements and how supply chain disruptions affect resource management efforts. Additional considerations include:
- Public health infrastructure: Plan for continued virus testing, reporting, and contact tracing efforts and monitoring public health and healthcare system(s) capacity for a resurgence.
- Schools: Develop plans and policies for training and resource support for intermittent E-learning. The U.S. Department of Education offers COVID-19 guidance and resources: www.ed.gov/coronavirus
- Public Transportation: Develop plans for ensuring public health while providing public transportation. Refer to the U.S. Department of Transportation COVID-19 resource page: www.transportation.gov/coronavirus
- Critical Infrastructure: The Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) offers guidance and resources for critical infrastructure owners and operators: www.cisa.gov/coronavirus
- Intergovernmental Coordination: Coordinate across all branches of government (legislative, judicial, executive) and with neighboring jurisdictions to discuss planning, response and mitigation efforts.
- Disaster Financial Management: Refer to FEMA’s “Disaster Financial Management Guide” for state and local jurisdictions: www.fema.gov/media-library/assets/documents/187126
Private Sector Considerations
Restarting a business may be challenging, and an organization’s reconstitution plan may need to balance health and financial concerns. Customers will need to feel safe enough to venture out. Organizations will be more likely to succeed if they take serious preventive measures and can demonstrate that they are safe. Organizations should keep up to date with federal, state and local mitigation recommendations, and clearly communicate these updates and measures with employees and stakeholders. Additional private sector considerations include:
- Consider applying for a disaster loan. The Small Business Administration (SBA) offers disaster assistance in the form of low-interest loans to businesses, renters, and homeowners: www.sba.gov/disaster-assistance/coronavirus-covid-19.
- Contact customers, vendors and suppliers to determine demand or potential supply issues.
- Review insurance policies to determine eligibility for coverage of business interruption or loss.
- Establish online commerce platforms, train staff to operate in an e-commerce environment, and adjust business models for a new economy.
Additional Resources on COVID-19
- White House Opening Up America Again Guidelines
- FEMA Exercise Starter Kit for Workshop on Reconstituting Operations
- Coronavirus.gov (White House/CDC/FEMA): www.coronavirus.gov
- U.S. Department of Health and Human Services: www.hhs.gov/coronavirus
- U.S. Centers for Disease Control and Prevention (CDC): www.cdc.gov/coronavirus/2019-ncov
- FEMA COVID-19 Response: www.fema.gov/coronavirus
- U.S. Office of Personnel Management: www.opm.gov/policy-data-oversight/covid-19/
- National Institutes of Health: www.nih.gov
- U.S. Department of Labor: www.dol.gov/coronavirus
- Occupational Safety and Health Administration: www.osha.gov/
- General Services Administration (GSA): www.gsa.gov/governmentwide-initiatives/emergency-response/covid19-coronavirus
Questions to Consider When Reconstituting Operations