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FEMA Help Available Online, by Phone, by Smartphone App, as Well as In Person

Release date: 
March 18, 2020
Release Number: 
FEMA-4476-DR NR 008

NASHVILLE – Homeowners and renters in Davidson, Putnam and Wilson counties with losses from the recent tornadoes and storms can contact FEMA in many ways.

Survivors can apply online for disaster assistance, such as grants to help pay for temporary housing and home repairs, by creating an account at or downloading the FEMA App for smartphones.

Survivors can find a wealth of disaster resources and sign up for alerts and safety tips. An applicant can also upload required documents to an account and later check their application status.

For survivors who prefer to apply for help by phone, call 800-621-3362 (800-462-7585 TTY). Multilingual operators are available. Toll-free numbers are open 6 a.m. to 10 p.m. Central time daily.

Those who need one-on-one assistance may visit a Disaster Recovery Center (to find center locations and hours, visit

Deadline to apply for FEMA assistance is May 4, 2020.

For more information on Tennessee recovery, visit the disaster web page, and the Tennessee Emergency Management Agency website,


FEMA’s mission is helping people before, during, and after disasters.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA loan officers to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

Last Updated: 
March 18, 2020 - 18:17