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Help Still Available as Community Recovery Centers Close

Release date: 
November 4, 2019
Release Number: 
DR-4339-PR NR 397

GUAYNABO, Puerto Rico – As long-term recovery continues, Community Recovery Centers, known as CRCs, will continue phased closing schedules.


The closing of CRCs is part of the recovery process. Centers typically close within a few weeks or months following a disaster, but due to the magnitude and impact of Hurricane María, FEMA and Puerto Rico’s Central Office for Recovery, Reconstruction and Resiliency, or COR3, kept centers open for more than two years. To date, nearly 1 million visitors have received support from federal, local and voluntary agency representatives.


The CRCs at the following locations will close on Thursday, Nov. 7, 2019 at 4 p.m.:

  • Barranquitas
  • Coamo
  • Guayama
  • Yabucoa

Survivors are encouraged to visit the centers before they close. To locate your nearest CRC, please visit

Assistance from FEMA is still available online at and by calling the FEMA Helpline at 1-800-621-3362. People who use a TDD may call 800-462-7585. Survivors can get updates on their assistance claim, provide changes of address or other personal information and learn about the appeals process, among other services.


Disaster assistance from the U.S. Small Business Administration (SBA) will continue to be available through their Customer Service Center at 800-659-2955 (TTY 800-877-8339), by email at and online at

Additional help is also available to assist survivors with unmet needs through Disaster Case Management providers across all 78 Puerto Rico municipalities. For a list of providers and contact information, please visit at

Puerto Rico’s Department of Housing may also provide assistance to survivors with hurricane-related housing needs through its Home Repair, Reconstruction or Relocation program, known as R3. For more information, visit, call 1-833-234-2324 or send an email to

For more on Puerto Rico’s recovery from Hurricane María, visit and Also, tune in to our radio show Dando Palique which airs Saturdays at 9 a.m. on 870AM, 92.1FM and 107.7FM and Sundays at 9 a.m. on 1520AM, 99.9FM,106.9FM and 105.1FM.


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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) 711/VRS - Video Relay Service). Multilingual operators are available. (Press 2 for Spanish). TTY call 800-462-7585.


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Last Updated: 
November 5, 2019 - 07:24