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FEMA/MEMA Disaster Recovery Centers Set Closing Date, Change Hours.

Release date: 
October 18, 2019
Release Number: 
R4 DR-4429-MS NR 015

JACKSON, Miss. – Mississippi’s two Disaster Recovery Centers (DRCs) will close permanently at 6 p.m., Thursday, Oct. 31, but survivors will still be able to get the help they need online or on the phone.

In addition, beginning Monday, Oct. 21, both DRCs will change weekday hours. The new hours, Monday through Friday, will be 10 a.m. to 6 p.m. Saturday hours will remain 10 a.m. to 2 p.m.
After Oct. 31, you will still have easy access to many of the services available at the DRCs, operated jointly by the Mississippi Emergency Management Agency (MEMA) and the Federal Emergency Management Agency (FEMA). 

The FEMA Helpline is open 7 a.m. to 10 p.m. daily at 800-621-3362 (TTY 800-462-7585). Multilingual operators are available.  For online help, visit www.DisasterAssistance.gov.

You can use the Helpline phone number or visit the website to:

  • Register with FEMA. (Deadline to register is Nov. 19, 2019.)
  • Provide a change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Receive information about FEMA home inspections.
  • Get other questions answered about federal disaster assistance.
  • Learn how to appeal a FEMA decision. (All applicants may appeal.)
  • Ask questions about your FEMA determination letter.

If you want to discuss your FEMA application, you may be asked for your nine-digit FEMA registration number, social security number and zip code.

MEMA/FEMA disaster recovery centers are located at:


Lowndes County
East Columbus Gym
222 Lawrence Drive
Columbus, MS 39702

Warren County
Vicksburg Mall
3505 Pemberton Square Blvd., Suite 25
Vicksburg, MS 39180


Beginning Monday, Oct. 21, both DRCs will operate 10 a.m. to 6 p.m. weekdays;
10 a.m. to 2 p.m. Saturday. Closed Sunday.

Both facilities will close permanently at 6 p.m. Thursday, Oct. 31.

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All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 (TTY 800-462-7585).

FEMA’s mission: Helping people before, during, and after disasters.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may visit a temporary disaster recovery center, or contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing disastercustomerservice@sba.gov or visiting SBA’s website at SBA.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.

Last Updated: 
October 18, 2019 - 12:04