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Help Remains After the Registration Period Ends

Release date: 
September 16, 2019
Release Number: 

LINCOLN, Neb The deadline for individuals to apply for federal assistance has passed as of Sept. 13, 2019 but help remains.  The agency will continue to work with the Nebraska Emergency Management Agency on the recovery process for this year’s flooding. Survivors should remember help is still available. There are several options remaining for those impacted by the severe winter storm, straight-line winds and flooding in March and those who had additional uninsured damage sustained through July 14.


FEMA encourages Nebraska residents who registered for disaster assistance to stay in touch. If survivors change addresses or phone numbers, they should contact FEMA to update their information. Missing or incorrect information could result in delays in receiving assistance.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    


If you have already registered for disaster related damage that occurred between March 9, 2019, and April 1, 2019, AND your home received additional uninsured damage through July 14, 2019, AND you applied for additional assistance, you can call FEMA’s help line at 800-621-FEMA (3362), or you can visit to check status (select Check Status on the homepage).


If you haven’t opened an online account, follow the steps below:

1. Click Check Status on the homepage or from the Get Assistance menu.

2. Click Create Account.

3. Enter your date of birth and Social Security number to verify your identify.

4. Once your identity is confirmed, you can create a user ID and password.

5. Lastly, provide your email to receive a temporary PIN.


Additionally, applicants have the right to appeal FEMA’s eligibility decision, including the amount of the grant. Survivors may file an appeal within 60 days of receiving their determination letter, even though the registration deadline has passed. For information on additional documentation that should be submitted as part of an appeal, contact the FEMA help line. Appeals must be made in writing explaining why the agency should re-evaluate its decision. If you already submitted an appeal letter to FEMA requesting reassessment, contact the FEMA help line 800-621-FEMA (3362) to check the status of your appeal.


What to do if you disagree with FEMA’s determination letter?


  • Upload letters and supporting documentation to your account on
  • Fax documentation to 800-827-8112 with the cover sheet provided with your FEMA determination letter.
  • Letters may also be sent by mail to:



National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782-8055


When to submit an appeal letter?


You must submit your appeal within 60 days of the date of your final decision letter.


What else to provide?


A written explanation outlining why you believe FEMA’s decision is incorrect and copies of any documents supporting your appeal, including proof of your disaster losses. The 4-digit disaster number and your 9-digit FEMA application number should be on all submitted documents, and the appeal must be signed by you, the co-applicant, or a third party authorized to appeal on your behalf. These numbers are printed on Page 1 of this letter, above your name and address.


How long will it take before the appeal is approved or denied?


You will receive a decision letter from FEMA within 90 days of FEMA’s receipt of your appeal.


Additional Resources:


Recovery can be a long process that overwhelms survivors, causing stress and disillusionment. Disasters have a legitimate impact on the emotional and mental health of these individuals and their communities. Some programs offer Mental Health Counseling like the Nebraska Strong Recovery Project. Recovery efforts and info can be found on the Nebraska Strong Recovery Project Facebook page. Additionally, the Nebraska Rural Response hotline (800-464-0258) is serving as a touchpoint for anyone who needs help. Volunteers can direct callers to a mental health counselor. They also direct farmers to Farm Finance Clinics to work with an experienced Ag law attorney and Ag financial counselor.



For more resources, including the University of Nebraska Extension, Legal Aid, Disaster Unemployment, Division of Vital Records visit the Nebraska Referral list along with the Nebraska Resource Guide, which has a list of state, local agencies, nonprofits and faith-based groups that provide support.


Although the Small Business Administration (SBA) deadline to apply for low-interest disaster loans was also on Sept. 13, SBA may still accept late loan applications for physical property damage on a case-by-case basis. For more information, businesses and residents can visit SBA's disaster webpage, call SBA’s Customer Service Center at 800-659-2955 or email SBA Disaster Customer Service. Deaf and hard-of-hearing individuals may call 800-877-8339.


Additional Info:

• Call the FEMA help line at 800-621-FEMA (3362). Phone lines are open 7 a.m. to 10 p.m. local time, seven days a week until further notice. Multilingual operators are on duty.

• Use FEMA’s disaster app on your smartphone. If you haven’t downloaded the app yet, you can go to

• For all other needs of assistance call Nebraska 211






FEMA's mission is helping people before, during and after disasters.


For disaster updates from the State of Nebraska, visit Nebraska’s website at

You can also follow @NEMAtweets on Twitter, and on Facebook.

Follow FEMA online at


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex,

age, disability, English proficiency or economic status. If you or someone you know has faced

discrimination, call FEMA toll-free at 800-621-3362, voice/VP/711. Multilingual operators are

available. TTY users may call 800-462-7585.


The U.S. Small Business Administration is the federal government’s primary source of money for

the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes,

private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and

cover the cost of replacing lost or disaster-damaged personal property. For more information,

applicants may contact SBA’s Disaster Assistance Customer Service Center at 800-659-2955. TTY

users may also call 800-877-8339. Applicants may also email or

visit SBA at

Last Updated: 
September 16, 2019 - 13:25