JEFFERSON CITY, Mo. – The FEMA disaster recovery center in St. Charles County will cease operations Tuesday, Aug. 20, but help is still available.
Below are the scheduled hours until closing:
St. Charles County
The Family Arena
2002 Arena Parkway
St. Charles, MO 63303
Monday-Friday – 8 a.m. to 6 p.m.
Saturday – 9 a.m. to 2 p.m.
Sunday – CLOSED
Ceases operations Aug. 20
After the center closes, disaster survivors whose homes or businesses were affected the April 29-July 5 storms and flooding in Missouri can still register for assistance, get updates about applications, learn about the appeals process or check the status of their claim the following ways:
- Online at DisasterAssistance.gov
- By phone at the disaster assistance helpline: 800-621-FEMA (3362), voice/vp/711 or 800-462-7585 (TTY). Lines are open daily from 7 a.m. to 10 p.m.
Missouri residents can also apply for low-interest disaster loans from the U.S. Small Business Administration for their disaster-damaged private property. For more information on applying for an SBA loan, call 800-659-2955 or email SBA's disaster customer service. Applicants may also email DisasterCustomerService@sba.gov or visit SBA at www.SBA.gov/disaster. If you are deaf or hard-of-hearing, call text relay at 800-877-8339.
Individuals have until Monday, Sept. 9 to register for federal disaster assistance and complete an SBA loan application for physical property damage. The filing deadline for businesses to submit loan applications for economic injury is April 9, 2020.
Recovery officials encourage Missouri residents who registered for disaster assistance with FEMA to stay in touch. If survivors change addresses or phone numbers, they should contact FEMA to update their information. Missing or erroneous information could result in delays in receiving assistance.
FEMA's mission is helping people before, during and after disasters.