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Stay In Touch With FEMA

Release date: 
July 23, 2019
Release Number: 
DR-4447-OH NR 017

COLUMBUS, Ohio – Once you’ve registered with FEMA, the most important thing you can do is to keep in touch with FEMA.

The aftermath of a disaster finds survivors displaced from their homes and the routine of their everyday lives. Forced to shelter in temporary homes, survivors can be hard to locate.

FEMA stands ready to assist registered survivors after the disaster and for some time afterwards, as the post-disaster period evolves. Through ongoing contact, FEMA staff can assist survivors in obtaining the help for which they’re eligible, whether it is funding for temporary shelter or for minor repairs on the home or paying funeral costs. Disaster assistance covers a wide range of survivors’ needs.

But we have to know where you are if we’re going to help.

Staying in touch with FEMA is easy to do:
• Just call the FEMA Helpline at 800-621-3362. Phone lines are open daily from 7 a.m. to 10 p.m. local time, until further notice. Multilingual operators are on duty.
• Visit one of the Disaster Recovery Centers:
    o Trotwood-Madison High School, 4440 N. Union Rd., Trotwood, OH 45426.
    o Dayton Children’s Hospital, Child Health Pavilion, 1010 Valley St., Dayton, OH 45404.
    o Shaw Elementary School, 3560 Kemp Rd., Beavercreek, OH 45431.
    o Boardman Township Administration Building, 8299 Market St., Boardman, OH 44512.

Remember: keep your contact information up-to-date with FEMA. We can’t help you if we can’t find you.


FEMA’s mission is helping people before, during and after disasters.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585. All Disaster Recovery Centers are physically accessible and equipped to accommodate disaster survivors who need communication access. If you require an accommodation (ASL interpreter, Braille, Large print, etc.) while visiting a Disaster Recovery Center, just ask a FEMA representative.

Last Updated: 
July 31, 2019 - 10:31