Oklahoma City, OK – The joint state/federal Disaster Recovery Center (DRC) at Case Community Center, 1050 W. Wekiwa Road in Sand Springs, will have new opening and closing hours starting Monday, June 17. The DRC will continue to open at 7 a.m. through the weekend.
The new hours will be 8 a.m.-8 p.m. Monday through Saturday, and 8 a.m.-6 p.m. on Sunday, until further notice.
A DRC offers in-person support to individuals and businesses in counties included in the Oklahoma federal disaster declaration for severe storms, straight-line winds, tornadoes and flooding that began May 7, 2019.
Recovery specialists from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA) and the Oklahoma Department of Emergency Management (OEM) will be at the centers to talk about assistance and to help anyone who needs guidance in filing an application.
Disaster recovery centers are accessible to people with disabilities. American Sign Language interpreters may be available to assist at a DRC.
If possible, homeowners, renters and businesses should have contacted their insurance company and registered with FEMA before visiting a recovery center. Registration is available in the following ways:
- Online at DisasterAssistance.gov.
- Phone (800) 621-3362 (voice, 711/VRS-Video Relay Service) (TTY: (800)462-7585). Multilingual operators are available (press 2 for Spanish).
- Via the FEMA app, available for Apple and Android mobile devices. To download visit: fema.gov/mobile-app.
The following information is helpful when registering:
- Address of the location where the damage occurred (pre-disaster address).
- Current mailing address.
- Current telephone number.
- Insurance information.
- Total household annual income.
- Routing and account number for checking or savings account (this allows FEMA to directly transfer disaster assistance funds into a bank account).
- A description of disaster-caused damage and losses.
The designated counties for eligible applicants are Canadian, Creek, Delaware, Kay, Logan, Mayes, Muskogee, Okmulgee, Osage, Ottawa, Payne, Pottawatomie, Rogers, Sequoyah, Tulsa, Wagoner and Washington.
Individual Assistance for homeowners and renters can include grants to help pay for temporary housing, home repairs and other serious disaster-related expenses not met by insurance or other assistance programs.
Low-interest disaster loans from the U.S. Small Business Administration are available to businesses, private nonprofit organizations, homeowners and renters to cover residential and business losses as a result of the disaster. Applicants can visit their nearest disaster recovery center for one-on-one assistance or apply online using SBA’s secure website at https://disasterloan.sba.gov/ela.
In addition, applicants can get more information on SBA disaster assistance by calling SBA’s Customer Service Center at (800) 659-2955, by visiting www.sba.gov/disaster, or by emailing firstname.lastname@example.org. Individuals who are deaf or hard of hearing may call (800) 877-8339.
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FEMA's mission is to help before, during and after disasters.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.
The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing email@example.com, or visiting SBA’s website at SBA.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.