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Wildfire Survivors Can Get Assistance for Unmet Disaster-Related Needs

Release date: 
June 7, 2019
Release Number: 
DR-4407-CA NR 064

SACRAMENTO, Calif. – Immediate Disaster Case Management (IDCM) is a federal program that assists disaster survivors with resources they may not realize are available. The staff works one-on-one with survivors to identify resources for unmet, disaster-related needs and to also assist with a personalized disaster recovery plan. The program is free of charge and available to any Camp Fire survivor.

From June 10-14, survivors can go to the new Butte County Employment Center at 78 Table Mountain Blvd. in Oroville for assistance. IDCM is managed through a partnership between FEMA and the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. FEMA personnel will not be on-site at the counseling location; the Administration for Children and Families handles all aspects of IDCM case management.

Case Managers can assist with the following:

  • Assessment of client disaster-related unmet needs
  • Development of a personal disaster recovery plan with referrals to resources, appointments, and steps needed to obtain benefits such as:
    • Behavior Health Services
    • Furniture and Appliances
    • Child and Youth Services
    • Health Insurance
    • Clothing
    • Housing
    • Durable Medical Equipment
    • Legal Referral Services
    • Employment
    • Senior Services
    • Financial Assistance
    • Transportation
    • Food

Case Management Services will be provided to survivors for a limited time at the
following locations:

Site Name






Butte County Employment Center
78 Table Mountain Blvd.
06/10 – 06/14
Monday - Friday
8:00am - 4:30pm

If survivors lack transportation, they may access services by calling toll-free (855) 742-5998.


All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission: Helping people before, during, and after disasters.

The Administration for Children and Families (ACF) supports states, tribes, and territories, local and non-profit organizations by providing disaster case management services to individuals and families impacted by a disaster.

IDCM’s goals are:

  • Assess individual and family disaster-caused unmet needs, develop a recovery plan and link disaster survivors to resources and programs that will promote a rapid and equitable recovery.
  • Build and strengthen local disaster case management infrastructure by providing disaster case management training.
Last Updated: 
June 7, 2019 - 12:03