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Help Remains for Survivors in Shelby after State/Federal Disaster Recovery Center Closes Saturday

Release date: 
May 9, 2019
Release Number: 
R7-DR-4421 IA NR 022

DES MOINES, Ia. – The State/Federal Disaster Recovery Center (DRC) in Shelby will close permanently at noon Saturday, May 11, 2019. The DRC is located at the Shelby Community Club, 500 East St.

Individuals and businesses in counties included in the Iowa federal disaster declaration for storms and flooding that began March 12, can still get help in these ways:

  • Online at www.DisasterAssistance.gov.
  • Via mobile app on your smartphone at www.fema.gov/mobile
  • By calling 800-621-3362 (voice/711/video relay service) or TTY 800-462-7585. Help is available in most languages, and phone lines are open from 7 a.m. to 10 p.m. local time, seven days a week until further notice.

DRCs are one-stop information centers that provide a place for homeowners, renters and business owners who sustained damage from the severe storms and flooding to get critical disaster recovery information in a face-to-face setting. Survivors can get help at these DRC locations:

Fremont County Emergency Management
2014 290th Ave.
Sidney, IA 51572 (Fremont County)
Thurs. – Sat., 9 a.m. to 6 p.m., until further notice

Glenwood Resource Center
111 Lacey St. Meyer Complex 2nd floor
Glenwood, IA 51534 (Mills County)
Mon. – Wed., 9 a.m. to 7 p.m., until further notice


Small Business Administration (SBA) Help: SBA representatives remain at all DRCs and at three additional locations, where customer service representatives provide information to individuals and businesses on the SBA disaster loan program.

SBA locations (hours: 9 a.m. to 6 p.m., Mon. – Fri., until further notice; appointments are not required):

Disaster Loan Outreach Center
Watson Steam Train and Depot Museum
800 W. Huron St.
Missouri Valley, IA 51555
(Harrison County)

Disaster Loan Outreach Center
The Security Institute
4647 Stone Ave.
Sioux City, IA 51106
(Woodbury County)

SBA Business Recovery Center
Glenwood Resource Center 111 Lacey St.
Meyer Complex
2nd floor
Glenwood, IA 51534
(Mills County)

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has faced discrimination, call FEMA toll-free at 800-621-3362, voice/711/video relay service. Multilingual operators are available. TTY users may call 800-462-7585.

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FEMA's mission is helping people before, during, and after disasters.

HSEMD Mission: To lead, coordinate and support homeland security and emergency management functions in order to establish sustainable communities and ensure economic opportunities for Iowa and its citizens.

The U.S. Small Business Administration is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center at 800-659-2955. TTY users may also call 800-877-8339. Applicants may also email disastercustomerservice@sba.gov or visit SBA at www.SBA.gov/disaster .

Last Updated: 
May 9, 2019 - 17:16