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Wildfire Survivors Can Get Assistance for Unmet Disaster-Related Needs

Release date: 
April 22, 2019
Release Number: 
DR-4407-CA NR 055

SACRAMENTO, Calif. – A FEMA-funded program that pairs non-profit services with one-on-one case management is now being offered to survivors of the California Camp Fire. Immediate Disaster Case Management (IDCM), is managed through a partnership with the Administration for Children and Families, a division of the U.S. Department of Health and Human Services.

The program assigns a case manager to work closely with wildfire survivors to identify resources for unmet, disaster-related needs and to also develop a personalized disaster recovery plan. IDCM is available to any survivor impacted by the Camp Fire, which ravaged Butte County.

 Case Managers can assist with the following:

  • Assessment of client disaster-related unmet needs
  • Development of a personal disaster recovery plan with referrals to resources, appointments, and steps needed to obtain resources such as:
    • Behavior Health Services
    • Furniture and Appliances
    • Child and Youth Services
    • Health Insurance
    • Clothing
    • Housing
    • Durable Medical Equipment
    • Legal Referral Services
    • Employment
    • Senior Services
    • Financial Assistance
    • Transportation
    • Food

Case Management Services will be provided to survivors for a limited time at the following locations:

Site NameAddressCityDatesDaysHours
Magalia Pines Baptist Church14098 SkywayMagaliaWeekly Tuesday & Thursday 10:00am - 2:00pm
Yankee Hill Hardware11300 A Miller Flat Rd.Oroville4/23 - 4/24/2019Tuesday & Wednesday9:00am - 4:00pm
Walmart 2044 Forest Ave.Chico4/25 - 4/26/2019Thursday & Friday9:00am - 4:00pm


If survivors lack transportation, they may access services by calling toll-free (855) 742-5998.



All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).


FEMA’s mission: Helping people before, during, and after disasters.

The Administration for Children and Families (ACF), IDCM supports states, tribes, and territories, local and non-profit organizations by providing disaster case management services to individuals and families impacted by a disaster. 

IDCM’s goals are:

  • Assess individual and family disaster-caused unmet needs, develop a recovery plan and link disaster survivors to resources and programs that will promote a rapid and equitable recovery.
  • Build and strengthen local disaster case management infrastructure by providing disaster case management training.


Last Updated: 
April 22, 2019 - 20:11