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Weather Delays Malibu DRC Opening Hours Today

Release date: 
January 7, 2019
Release Number: 
DR-4407-CA NR 021

SACRAMENTO, Calif. – The Malibu Disaster Recovery Center (DRC) in Los Angeles County will open one hour late today, at 10 a.m., due to inclement weather conditions and road closure on the Pacific Coast Highway.

Wildfire survivors are encouraged to use an alternate route when visiting the Malibu DRC today: Take Hwy. 101 to 405 S, take 405 S to I-10 W (Santa Monica Highway). Take Santa Monica Hwy. to Hwy. 1 (Pacific Coast Hwy.) and head north to the DRC.

The DRC, at the Old Malibu Court House Building, is operated jointly by the Federal Emergency Management Agency (FEMA) and the California Governor’s Office of Emergency Services Cal OES).

The Malibu DRC will be open until 6 p.m. today and will resume normal hours (9 a.m. to 6 p.m.) tomorrow, Jan. 8.

The Agoura Hills DRC, located at the Conrad N. Hilton Foundation, is operating under normal hours today (9 a.m. to 6 p.m.)

The Los Angeles County DRCs open to serve survivors of the Woolsey and Hill Fires are located at:

Malibu Courthouse

23525 Civic Center Way

Malibu, CA 90265

Open 9 a.m. to 6 p.m.

Mon. thru Sat., Closed Sundays


Conrad N. Hilton Foundation

30440 Agoura Rd.

Agoura Hills, CA 91301

Open 9 a.m. to 6 p.m.

Mon. thru Sat., Closed Sundays


Representatives of FEMA’s Individual Assistance and Mitigation teams, the U.S. Small Business Administration (SBA) and other state and federal agencies, as well as nongovernmental service organizations will continue to staff the DRCs.

DRCs are accessible for individuals with disabilities and access and functional needs. They have on-site communication accessibility tools, including amplified listening devices, Video Relay Interpreting and CapTel phones. ASL interpreters are available upon request.

Survivors are encouraged to file insurance claims for damages to their homes, cars and businesses before they apply for FEMA assistance. They can register with FEMA online at or by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585). Multi-lingual operators are available. The toll-free numbers are open daily 7 a.m. to 10 p.m. (PST).

Many of the services available at the DRCs are also available on the FEMA Helpline, including:

  • Registering with FEMA to apply for disaster assistance;
  • Providing a change of address, phone number, bank account and insurance information;
  • Receiving information about FEMA home inspections;
  • Getting other questions answered about federal disaster assistance;
  • Ask questions about a letter from FEMA, and
  • Learn how to appeal a FEMA decision.

Californians impacted by the wildfires that started on Nov. 8 in Butte, Los Angeles and Ventura counties can find their nearest DRC at or by texting 43362 with the message DRC and their ZIP Code. Standard message and data rates apply.


All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).

FEMA’s mission: Helping people before, during, and after disasters.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing, or visiting SBA’s website at Deaf and hard-of-hearing individuals may call 800-877-8339.

Last Updated: 
January 7, 2019 - 12:22