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FEMA Helpline to Remain Open during National Day of Mourning

Release date: 
December 4, 2018
Release Number: 

GUAYNABO, Puerto Rico FEMA’s Helpline will remain open from 7 a.m. to 11 p.m. during the national day of mourning in observance of the passing of President George H.W. Bush.

Disaster survivors whose homes were affected by hurricanes Irma and María can get updates on their applications, learn about the appeals process or check the status of their claims by calling the FEMA Helpline at 800-621-FEMA (3362). For Spanish press 2. Those who are deaf, hard of hearing or have a speech disability and use a TDD may call 800-462-7585.

Toll-free numbers are open daily from 7 a.m. to 11 p.m.

Disaster survivors may also get help by logging into their accounts at


For more on Puerto Rico’s recovery, visit


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) 711/VRS - Video Relay Service). Multilingual operators are available. (Press 2 for Spanish). TTY call 800-462-7585.


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Last Updated: 
December 4, 2018 - 10:39