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Community Recovery Centers Offer Rental Resources, Legal Help, More

Release date: 
November 1, 2018
Release Number: 

GUAYNABO, Puerto Rico – The Government of Puerto Rico and FEMA have opened community recovery centers to address local needs and expedite recovery assistance for survivors of hurricanes Irma and María.


The centers serve all community members, and visitors do not have to be registered with FEMA to access these services.


“Expanding these services at the recovery centers brings additional assistance closer to those who need it most. The Administration of Governor Ricardo Rosselló, with FEMA’s support, will continue to expedite the recovery process through every avenue available,” said Omar Marrero, executive director for the Central Office of Recovery, Reconstruction and Resiliency, or COR3.

Representatives from local and volunteer agencies are available at centers across the island to provide assistance with housing repairs, commodities and clothing, rental resources, FEMA case review, emotional and spiritual wellness services and legal services.

Representatives from federal programs can answer questions about FEMA’s Individuals and Households Program and U.S. Small Business Administration low-interest disaster loans.

At the community recovery center, visitors can get help in three simple steps:

  1. Meet a case manager who will listen to needs and answer questions.
  2. Connect with the agencies and volunteer organizations.
  3. Take ownership of your recovery process. Community recovery centers are expected to remain open through the end of the year.

Below is a list of disaster case management service providers:


  • Family Endeavors, Inc.
  • The Facilitators: Camp Ironhorse, Inc.
  • Society of St. Vincent de Paul’s Disaster Services Corporation
  • Servicios Luteranos de Puerto Rico, Inc.
  • The Salvation Army
  • Sabana Grande Economic and Community Development Corp
  • Operation HOPE, Inc.
  • Corporación Desarrollo Económico de Salud y Vivienda
  • Rehaciendo Comunidades con Esperanza, Inc.


Find a Community Recovery Center at or call the FEMA Helpline at    800-621-FEMA (3362). Press 2 for Spanish; TDD 800-462-7585. Lines are open 7 a.m. to         11 p.m. daily.


For more on Puerto Rico’s recovery, visit 


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) 711/VRS - Video Relay Service). Multilingual operators are available. (Press 2 for Spanish). TTY call 800-462-7585.


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Last Updated: 
November 1, 2018 - 09:42