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FEMA Disaster Aid Based on Individual Needs

Release date: 
August 2, 2018
Release Number: 

AUSTIN, Texas – Texas residents who suffered damage or losses in the severe storms and subsequent flooding that occurred from June 19 through July 13, 2018 should know that their eligibility for disaster assistance will be based on their individual circumstances and needs.


The amount and type of housing assistance an individual receives could be completely different from his or her neighbors, even though the damage appears to be similar. For example, one homeowner might have more extensive insurance coverage than the homeowner next door, which could equal more or less aid received.


Applicants are evaluated on a case-by-case basis. Not everyone who registers will necessarily qualify for aid and amounts vary based on individual and/or household needs. Once registration is complete, FEMA will determine what assistance is available and advise accordingly.


The designated counties for Individual Assistance are Cameron, Hidalgo and Jim Wells. Residents are encouraged to register with FEMA as soon as possible. Contacting other agencies or organizations does not count as registering with FEMA.


To register with FEMA:

  • Log onto
  • Download the official FEMA app at Google Play or the Apple App Store.
    Or, visit to download the app.
  • Call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. If you use 711 or VRS or require accommodations while visiting a disaster recovery center (DRC), call 800-621-3362. Operators are on hand from 7 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 3 p.m. Saturdays. DRCs are closed Sundays.
  • Visit a disaster recovery center. Locate a DRC by visiting,

The deadline to register is September 4.

For more information on Texas recovery, visit the disaster web page at, Twitter at and the Texas Division of Emergency Management website,

Last Updated: 
August 6, 2018 - 09:36