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Disaster Assistance Teams Visit Indiana Communities with Recovery Resources

Release date: 
May 11, 2018
Release Number: 
DR-4363-IN NR 04

Indianapolis, IN – Indiana residents impacted by flooding earlier this year can expect to see FEMA’s Disaster Survivor Assistance (DSA) crews in their neighborhoods, offering a personal link to recovery resources.

FEMA teams are in these areas to meet with residents who suffered damage from severe storms and flooding February 14 – March 4, 2018.

Using mobile technology, DSA team members help survivors register for disaster assistance, update information on applications, assist with determining ongoing needs and make referrals to whole community partners.

The DSA crews are there in partnership with the Indiana Department of Homeland Security and local officials. DSA members wear FEMA attire and carry FEMA photo IDs. If the photo ID is not displayed, ask to see it.

They may request the following information:

  • Social Security number;
  • Address of the damaged primary residence;
  • Description of the damage;
  • Information about insurance coverage;
  • A current contact telephone number;
  • An address to receive mail; and
  • Bank account and routing numbers for direct deposit of funds.

Residents in Carroll, Clark, Elkhart, Floyd, Harrison, Jefferson, Lake, Marshall and St. Joseph counties do not have to wait until they meet with a DSA team member to register for FEMA assistance. These individuals can register with FEMA at or by phone (voice, 711 or video relay service) at 800-621-3362, TTY 800-462-7585. Toll-free lines are open 7 a.m. to 10 p.m. ET, seven days a week and multilingual operators are available.

For more information on Indiana’s recovery, visit or the @FEMARegion5 Twitter account.

Two FEMA Disaster Survivor Assistance personnel waits at survivor door.


Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.

FEMA’s temporary housing assistance and grants for public transportation expenses, medical and dental expenses, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

FEMA’s mission is helping people before, during and after a disaster.

Last Updated: 
May 11, 2018 - 10:54