AUSTIN, Texas – The State of Texas/Federal Disaster Recovery Center (DRC) in the Katy Mills Mall parking lot (Harris County) located at 5000 Katy Mills Circle, Katy, Texas 77494 is relocating a short distance away.
The new location is:
Clay Road Shopping Center
19214 Clay Road
Katy, TX 77449
Hours: Monday-Saturday, 9 a.m. to 6 p.m.
The Katy Mills location will close at 6 p.m. on Tuesday, Feb. 20, 2018 and will relocate to the Clay Road Shopping Center on Wednesday, Feb. 21, 2018, at 9 a.m.
Disaster recovery centers offer in-person support to individuals and businesses in counties included in the Texas federal disaster declaration for Hurricane Harvey. Recovery specialists from the State of Texas, the U.S. Small Business Administration (SBA), the Federal Emergency Management Agency (FEMA) and other agencies will be at the new DRC.
Disaster recovery centers are accessible to people with disabilities, and are equipped with assistive technology equipment such as amplified telephones, phones that display text, amplified listening devices and magnifiers.
Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps and restrooms.
American Sign Language interpreters are available to assist at a DRC. Requests can be made via text message at (470) 379-5943. Survivors will need to provide their name, the address of the DRC they will be visiting, the date and time of their visit and the type of sign language they are requesting. All requests for help should be made at least 24 hours in advance of a DRC visit to ensure assistance is available.
For more information on Hurricane Harvey and Texas recovery, visit the Hurricane Harvey disaster web page at www.fema.gov/disaster/4332, or Facebook at http://www.facebook.com/FEMAharvey, the FEMA Region 6 Twitter account at twitter.com/FEMARegion6, or the Texas Division of Emergency Management website at www.dps.texas.gov/dem/.
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain and improve our capability to prepare for, protect against, respond to, recover from and mitigate all hazards.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).
The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling (800) 659-2955, emailing firstname.lastname@example.org or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.