Main Content

Fact Sheet 46: TSA Resources for Survivors Moving On

Release date: 
February 20, 2018
Release Number: 

With the Feb. 20 Review for FEMA’s Transitional Sheltering Assistance (TSA) Program Approaching, Resources Are Provided to Help Remaining Survivors Move on From Temporary Option

Survivors preparing to move on from the Transitional Sheltering Assistance (TSA) program have a plethora of resources available to them, but these resources require survivors to be active participants in their own recovery:



  • The Federal Emergency Management Agency (FEMA) Helpline: 800-621-3362 (voice, 711 or VRS) or 800-462-7585 (TTY) 6 a.m.-10 p.m., 7 days a week, or


  • U. S. Small Business Administration (SBA): for low-interest disaster loan follow up and questions, contact SBA at 800-659-2955, visit or meet with SBA representatives at a Disaster Recovery Center.


  • 211 Texas. Local information about food, housing, child care, crisis counseling and substance abuse treatment. Dial 2-1-1, 877-541-7905 or visit


  • Texas Department of Insurance Consumer Help Line: 800-252-3439 or


  • Disaster Case Management to connect with voluntary agency groups who may be able to help with specific needs. Call
    855-742-5989 and a case manager will respond within 24 hours.


  • Disaster Distress Support: Trained professionals help with anxiety or stress, and counsel on available resources. Multilingual, confidential crisis support service available 24 hours a day, seven days a week: 800-985-5990; 800-846-8517 (TTY); text TalkWithUs (Spanish-speakers text: Hablanos) to 66746; or visit


  • The National Suicide Prevention Lifeline is free, confidential and available 24 hours: call 800-273-TALK (8255) or text “HOME” to 741741.


  • Online Crisis Network to network online with volunteers trained and certified in crisis intervention:


  • The Harris Center for Mental Health and IDD: Call 713-970-7000 (press 2 for available services) or go to


  • Information on Hurricane Harvey and Texas recovery: visit the Hurricane Harvey disaster web page at, or Facebook at, the FEMA Region 6 Twitter account at, or the Texas Division of Emergency Management website at



  • Housing resources from Texas Rebuilds: Eligibility questions: 888-610-1622; maintenance issues: 877-503-6053; qualifications for FEMA housing: 888-958-0877; if denied housing: 800-621-3362; or visit:


  • Locating a nearby Disaster Recovery Center: Need face-to-face assistance? Visit a Disaster Recovery Center (DRC). To find the nearest DRC, go to Or, text DRC and your zip code to 43362 (4FEMA) to locate an area center.


  • Permanent Housing Plan Checklist. If you do not have a housing plan, download the checklist at


  • Subsidized apartment search. The U.S. Department of Housing and Urban Development (HUD) offers programs to assist both homeowners and renters:


  • Post-hurricane housing resources from Texas Apartment Association. TAA offers extensive options to find available housing by region and provides helpful information and guidance for renting in Texas:


  • Search for rental homes and apartments in Texas. Search by zip code, type of home and price. Zillow: 206-470-7000 or; 888-658-7368 or





  • Mortgage Servicers. Fannie Mae works with mortgage servicers offering special options for those impacted by disasters. Call 800-232-6643 or visit



  • The Section 811 Project Rental Assistance program provides project-based rental assistance for extremely low-income persons with disabilities linked with long-term services. Call 512-475-3800 or visit:









Last Updated: 
February 20, 2018 - 10:35