GUAYNABO, Puerto Rico – FEMA has sign language interpreters available upon request for survivors who need assistance at a Disaster Recovery Center (DRC) or during their housing inspections.
Survivors can request a sign language interpreter by sending a text to the following number: 202-704-6830. Please provide the following information in your text:
- DRC address or home address
- Date you wish to visit the DRC or have an interpreter visit your home
- Proposed time of your visit (or a time range)
- Type of sign language requested
The text can be sent in Spanish or English. Normal text messaging rates apply.
Please provide as much notice as possible before your visit. With less than 24 hours’ notice, FEMA cannot guarantee an interpreter will be available.
DRCs also have services and technologies available to support survivors with disabilities and others with access and functional needs. FEMA has assistive technology available that includes amplified listening devices for people who are hard of hearing.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362) (voice, 711/VRS - Video Relay Service.) Multilingual operators are available. (Press 2 for Spanish).
TTY call 800 -462-7585.
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