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A Disaster Recovery Center to open in Ponce

Release date: 
October 22, 2017
Release Number: 
R2 DR-4339-PR NR027

SAN JUAN, Puerto Rico – A Government of Puerto Rico and Federal Emergency Agency (FEMA) Disaster Recovery Center (DRC) will open in Ponce on Monday, October 23.

DRCs serve homeowners, renters and business owners who sustained damage as a result of Hurricane Maria. Specialists from the Government of Puerto Rico and municipalities, FEMA, the U.S. Small Business Administration (SBA), nongovernmental organizations and the local community, will be on hand to help survivors register for assistance, answer questions and provide information on the types of assistance available to survivors. Services are provided in English and Spanish.

The center will be located at:

Ponce Servicios
(Ponce Services)
72 Calle Mayor (Mayor Street)
Ponce, PR 00730
Open 7 days a week from 7 a.m. to 7 p.m.

Survivors impacted by Hurricane Maria can register online at or call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service). TDD call 800-462-7585. Multilingual operators are available. (Press 2 for Spanish). Lines are open 7 a.m. to 11 p.m. daily.
Registering with FEMA is the first step toward qualifying for disaster assistance which may include grants to help homeowners and renters pay for temporary housing, essential home repairs, personal property replacements and other serious disaster-related needs not covered by insurance.

DRCs have opened in Humacao and in Mayagüez. More will open soon.

Waiting room filled with people to meet with FEMA representatives
Residents of Puerto Rico meet with FEMA disaster survivor assistance representatives (DSA) to begin the recovery process in rebuilding their lives from Hurricane Maria Download Original

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service). TDD call 800-462-7585. Multilingual operators are available. (Press 2 for Spanish).

The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged property. SBA helps businesses of all sizes, private non-profit organizations, homeowners and renters, which can cover the cost of replacing lost or disaster-damaged real estate and personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. Join the conversation with FEMA on social media.  

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Last Updated: 
January 3, 2018 - 11:59