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Disaster Recovery Center Opens in Frederiksted for Hurricane Survivors

Release date: 
October 13, 2017
Release Number: 
NR 016

ST. CROIX, Virgin Islands — A second Disaster Recovery Center (DRC) opened in St. Croix today to provide information and help for survivors of hurricanes Irma and Maria.

The new DRC is open in Frederiksted at the Rotary Club West, 40 KA-KD Estate LaGrange. Another DRC is at the Old Post Office Building at Church and Company streets in Christiansted. Operating hours for both DRCs are 8 a.m. to 6 p.m. until further notice.

Disaster Recovery Centers offer one-on-one support to homeowners, renters and small-business owners as a result of the major disaster declarations stemming from the hurricanes.

Recovery specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) will be available to provide information on the types of help available, assistance with filling out applications and answer questions.

“Hundreds of survivors have visited the recovery center in Christiansted to get help with registrations and learn about our assistance programs,” said FEMA Federal Coordinating Officer William Vogel. “This new center provides an additional opportunity for survivors to sit down and talk with recovery specialists.”

FEMA will soon announce the opening of additional recovery centers in St. Thomas and St. John.

St. Croix was designated for Individual Assistance under the major disaster declaration for Hurricane Maria. However, survivors of Hurricane Irma may also get their questions answered at the St. Croix recovery centers.

Survivors with connectivity may register with FEMA for assistance at, or by calling 800-621-3362. Individuals who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.

These toll-free telephone numbers operate from 7 a.m. to 11 p.m. (local time) seven days a week. Operators are standing by to assist survivors in multiple languages.



Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service) (TTY: 800-462-7585). Multilingual operators are available (press 2 for Spanish).

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

For official information on the recovery effort following the hurricanes, please visit or Follow us on social media at and

To donate or volunteer, contact the voluntary or charitable organization of your choice through the National Voluntary Agencies Active in Disasters (NVOAD) at  For those who wish to help, cash donations offer voluntary agencies the most flexibility in obtaining the most-needed resources and pumps money into the local economy to help businesses recover. The Community Foundation of the Virgin Islands also has the “Fund for the Virgin Islands” at

Last Updated: 
January 3, 2018 - 11:59