BATON ROUGE, La. — When you call the FEMA Helpline at 800-621-3362 for disaster assistance, you’ll be asked to press “1” for English or “2” for Spanish. But if you speak something else, stay on the line and a registration assistant will try to find a translator in your language to help with your call.
FEMA is able to provide translators in a wide range of languages to ease the way for disaster survivors who want to register for disaster assistance. Phone lines are open seven days a week from 7 a.m. to 10 p.m., until further notice.
Survivors who are deaf, hard-of-hearing or have a speech impairment and use TTY may call 800-462-7585. Those who use 711 or Video Relay Service can call 800-621-3362.
Survivors can choose to register online instead at DisasterAssistance.gov.
All Disaster Recovery Centers are accessible and equipped with tools to accommodate disaster survivors who need disability-related communication aids. An American Sign Language interpreter also can be made available at a recovery center.