BATON ROUGE, La. — Disasters such as the recent tornados commonly result in the loss of important documents. Tornado survivors in Orleans and Livingston parishes can use the list of websites and telephone numbers to begin the replacement process:
(Food Stamps): Phone: 888-524-3578
Social Security Cards:
Birth and Death Certificates:
Louisiana Driver’s Licenses:
Bank Checks, ATM/Debit Cards or Safe Deposit Boxes:
Credit Cards – Contact the appropriate issuing institution:
- American Express: 800-327-1267
- Discover: 800-347-2683
- MasterCard: 800-627-8372
- Visa: 800-847-2911
Credit Reports: Equifax, Experian or TransUnion
Fraud Alerts or a Credit Freeze:
U.S. Savings Bonds:
Phone: 844-284-2676 (toll-free)
Phone: Check with your insurance agent.
Real Estate and Property Records (Mortgage Documents, Deeds, etc.):
Phone: Contact your agent.
Medical and Prescription Records:
Call your doctor; medical and prescription records are tracked electronically.
Proof of Address/Residency:
Contact your local utility company to obtain a recent bill.
National Archives Records:
Website: General: http://www.archives.gov/preservation/records-emergency/public.html
Website: Saving family records: http://www.archives.gov/preservation/disasterresponse/guidelines.html
NOTE: FEMA does not endorse any specific products or services.