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New Year’s holiday hours and closing date set for Virginia Beach recovery center

Release date: 
December 28, 2016
Release Number: 
DR-4291-VA NR-34

VIRGINIA BEACH, Va. – The Disaster Recovery Center in Virginia Beach will be open from 9 a.m. to 1 p.m. on Saturday, Dec. 31, 2016, and closed on Sunday and Monday, Jan. 1 and 2. It will close permanently on Tuesday, Jan. 3, 2017, at 6 p.m. Tuesday is the last day survivors may register for assistance from the Federal Emergency Management Agency (FEMA), but support from FEMA will continue to be only a phone call away.

Representatives from FEMA, the U.S. Small Business Administration (SBA) and various agencies are at the recovery center to answer your questions on disaster assistance or low-interest loans.

Virginia Beach Disaster Recovery Center:

Meyera E. Oberndorf Central Library
4100 Virginia Beach Blvd
Virginia Beach, VA 23452
Enter main door, turn right, near Cafe

Operating Hours:

Sat., Dec. 31: 9 a.m. – 1 p.m.

Sun. and Mon., Jan. 1 – Jan. 2, 2017: Closed

Tues., Jan. 3, 2017: 9 a.m. – 6 p.m.

Many of the services available at the center are available on the FEMA Helpline. Call

800-621-3362 (voice, 711 or video relay services) or 800-462-7585 for TTY users.

FEMA Helpline Operating Hours:

Regular helpline hours: 7 a.m. to 11 p.m., seven days a week, until further notice with these exceptions:

Sat., Dec. 31:  7 a.m. to 8 p.m.

Sun., Jan. 1: closed

At all times, callers will continue to have the opportunity to check the status of their registration via the 800-621-3362 automated menu and internet users may register or check the status of their registration online at

You can use the Helpline to:

  • Register with FEMA.

  • Provide a change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.

  • Ask questions about a letter from FEMA or other assistance questions.

  • Get help with appealing a FEMA decision. All applicants may appeal.

If you want to discuss your application, you must have your nine-digit FEMA registration number and zip code.

Additional information about this disaster is available at and Virginians seeking information about disaster-related services and unmet needs should call Virginia 211, a statewide information and referral service. For free legal assistance call 800-552-7977, Monday through Friday from 9 a.m. to 4 p.m. on the FEMA Mobile App, or by calling 800-621-3362.

Last Updated: 
January 3, 2018 - 12:01