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FEMA’s ‘Help After a Disaster’ Guide Available in PDF in Many Languages

Release date: 
July 26, 2016
Release Number: 
NR032

AUSTIN, Texas – Texans affected by the May-June storms and flooding can get their questions answered in many languages by accessing the FEMA booklet “Help After a Disaster: Applicant’s Guide to the Individuals & Households Program.”

The guide provides information on the types of assistance available and how survivors in the disaster area might qualify for housing assistance and other grants and essential needs. It also explains the types of eligible losses covered by the program and information about insurance settlements and uninsured, disaster‐related necessary expenses. Applicants must meet specific eligibility requirements to qualify for help.

The guide, fema.gov/help-after-disaster, is available in English, Spanish, Arabic, Urdu, Vietnamese, Chinese and many other languages.

In Texas, federal disaster assistance is available to residents of Austin, Bastrop, Brazoria, Brazos, Burleson, Eastland, Fayette, Fort Bend, Grimes, Harris, Hidalgo, Hood, Kleberg, Lee, Liberty, Montgomery, Palo Pinto, Parker, San Jacinto, Stephens, Travis, Tyler, Waller and Washington counties who suffered damage from the May-June storms.

Applying for disaster assistance is essentially a two-step process, which ensures consideration for all FEMA programs and the U.S. Small Business Administration disaster loans. First, register with FEMA, then complete and return the no-obligation SBA loan application, if one is offered. There is no charge to apply for the loan and if approved, no obligation to accept it.

Disaster survivors may register the following ways:

  • online at DisasterAssistance.gov
  • phone 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. Persons who are deaf, hard of hearing or have a speech disability and use a TTY may call 800-462-7585. The toll-free numbers are open from 7 a.m. to 10 p.m., seven days a week. Multilingual operators are available.

  • at a disaster recovery center. To find the nearest one, go online to the disaster recovery center locator at asd.fema.gov/inter/locator.

FEMA grants do not have to be repaid. FEMA assistance is nontaxable and will not affect eligibility for Social Security, Medicaid or other federal benefits.

Survivors should register even if they have insurance. FEMA cannot duplicate insurance payments, but underinsured applicants may receive help after their claims have been settled.

For more information on the Texas recovery, visit the disaster webpage for the May-June storms at fema.gov/disaster/4272; or visit the Texas Division of Emergency Management website at txdps.state.tx.us/dem. Follow FEMA on Twitter @femaregion6.

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FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Download fema.gov/mobile-app to locate open shelters and disaster recovery centers, receive severe weather alerts, safety tips and much more.

Last Updated: 
January 3, 2018 - 12:03