OXFORD, Miss. – December storm survivors in Monroe and Prentiss counties have until Friday, Jan. 29, to visit the applicant service centers in Amory and Booneville.
The centers are open 9 a.m. to 6 p.m. at the following locations:
- Prentiss County Election Office 102 N. Main St. in Booneville (across from the courthouse)
- Becker Community Center, 52246 Hwy. 25 South in Amory
Many services available at the applicant service centers are also available by calling the FEMA helpline. Survivors can get help by calling FEMA’s helpline at 800-621-3362 or TTY 800-462-7585 for the deaf, hard of hearing and speech impaired. Those who use 711 or Video Relay Services can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.
Survivors can also use the helpline to register with FEMA. Online registration can be done by computer, tablet, iPhone, Android or other mobile devices at DisasterAssistance.gov. The deadline for December storm survivors in Mississippi to register with FEMA is March 4, 2016.
Survivors can also use the helpline to:
- Ask questions about a letter from FEMA.
- Learn how to appeal a FEMA decision. All applicants may appeal.
- Inquire about the status of a registration.
- Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
- Receive information about FEMA home inspections.
- Get other questions answered about federal disaster assistance.
Applicants should have their nine-digit FEMA registration number and zip code if they want to discuss their application.
Survivors may still visit other recovery centers to ask disaster assistance questions. The remaining centers are located in Benton County (the Ashland Fire Department on Third St.), Marshall County (the Spring Hollow Plaza in Holly Springs) and Quitman County (the Marks Fire Department on W. Main St.).
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).