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Helpline Still Available After Remaining Disaster Recovery Centers Close in South Carolina

Release date: 
January 27, 2016
Release Number: 
FEMA-DR-4241-SC NR 076

COLUMBIA, S.C. – The three remaining disaster recovery centers in South Carolina will close Friday, Jan. 29, at 6 p.m.:

  • Richland County Library Southeast, 7421 Garners Ferry Road, Columbia
  • Williamsburg Recreation Center, 2084 Thurgood Marshall Highway, Kingstree
  • Central Carolina Technical College, 853 Broad St., Sumter

Many services available at disaster recovery centers are also available by calling the FEMA helpline. Survivors of Oct. 1-23 storms and flooding can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

  • Ask questions about FEMA decision letters.
  • Learn how to appeal FEMA decision letters. All applicants may appeal.
  • Inquire about the status of a registration.
  • Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.
  • Receive information about FEMA home inspections.
  • Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.

Last Updated: 
January 3, 2018 - 12:04