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FEMA DRC Transitions to SBA Center

Release date: 
June 14, 2013

AURORA, Ill. – The FEMA Disaster Recovery Center (DRC) located at the Lisle Police Department, 5040 Lincoln Ave., Lisle, IL 60532, will transition to a U.S. Small Business Administration (SBA) Disaster Loan Outreach Center (DLOC) beginning Monday, June 17, 2013.

At the DLOC, SBA customer service representatives will issue disaster loan applications, answer questions about SBA’s disaster loan program, explain the application process, help individuals complete their application and close their approved disaster loans.

“At this stage in the recovery process, the emphasis for assistance is to meet long-term needs of survivors,” said W. Michael Moore, the federal official in charge of disaster recovery. “We believe the transition of the DRC to an SBA Disaster Loan Outreach Center will better meet the current needs of residents.”

The Lisle DRC was opened May 16, to provide one-stop disaster assistance information to individuals and business owners who suffered damage during the April 16 to May 5 severe storms, straight-line winds and flooding.

“Just because the Lisle DRC has closed does not mean FEMA is leaving. There will continue to be FEMA representatives in the DLOC to answer questions about individual assistance and mitigation,” added Moore.

Hours of operation at the DLOC will be Monday through Friday, from 8 a.m. to 5 p.m., until further notice.

It is not necessary to visit a DRC to register with FEMA. Individuals can register online at or via web-enabled phone at Applicants may also call 800-621-3362 or (TTY) 800-462-7585. People who use 711-Relay or Video Relay Services (VRS) can call 800-621-3362. For more information visit the Illinois Disaster website

Multilingual phone operators are available on the FEMA helpline. Choose Option 2 for Spanish and Option 3 for other languages.

SBA low-interest disaster loans may be available for homeowners, renters, businesses and private non-profit organizations of all sizes to repair or replace real estate, contents and/or personal property damaged in the severe storms and flooding. Information and assistance from SBA is available at 1-800-659-2955, (TTY) 1-800-877-8339 or online at

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Follow FEMA online at,, and  Also, follow Administrator Craig Fugate's activities at The social media links provided are for reference only. FEMA does not endorse any non-government websites, companies or applications.

Media Contact: 571-408-1835


Last Updated: 
June 14, 2013 - 16:56
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