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If You Registered With American Red Cross or Other Disaster-Aid Organizations, You Still Must Register With FEMA Separately

Release date: 
October 22, 2011
Release Number: 

HARRISBURG, Pa. -- Pennsylvanians who registered with the American Red Cross or other organizations for disaster aid must also register with the Federal Emergency Management Agency (FEMA) to apply for Federal and Commonwealth disaster aid, disaster recovery officials said today.

"Some people think that if they registered with the American Red Cross or their local Emergency Manager, they have registered with FEMA," explained Federal Coordinating Officer Thomas J. McCool. "That is simply not the case. We are separate organizations, with separate programs, and we each treat the information people give us as confidential.

"Register with the American Red Cross or other organizations for what they can do," he said. "But if you want help from Federal and Commonwealth programs, you have to register with FEMA."

For homeowners, renters and business owners who have been affected by Hurricane Irene, Tropical Storm Lee, or both, there are four ways to register:

  1. Call 1-800-621-FEMA (3362). Operators assist callers seven days a week from 7 a.m. to 10 p.m. Help is available in most languages. If you have a speech disability or hearing loss and use a TTY, call 1-800-462-7585.
  2. Register online at
  3. Register using a tablet or smartphone by visiting
  4. If you use 711 or Video Relay Service (VRS), call 1-800-621-3362

November 14 is the last day to register for disaster assistance.

If you have a disability and need help registering, don’t hesitate to contact FEMA to ask for help.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.

Last Updated: 
July 8, 2017 - 10:51
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