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FEMA Employee Survey Shows Personal Job Satisfaction, Areas For Agency Improvement

Release date: 
April 17, 2008
Release Number: 

WASHINGTON, DC -- The Department of Homeland Security's Federal Emergency Management Agency (FEMA) today announced results of a 2007 survey that measured employee job satisfaction and agency performance. The FEMA results stem from a DHS-wide employee survey conducted in the fall of 2007.

FEMA's overall results largely mirror or exceed those for DHS:

  • 61 percent of the 1,273 FEMA employees completing the survey reported overall job satisfaction.
  • 49 percent of FEMA employees responded positively to questions related to Leadership & Knowledge Management
  • 50 percent of FEMA employees believed the agency fostered a Results-Oriented Performance Culture
  • 51 percent of FEMA employees gave positive responses to questions relating to the agency's Talent Management

"While the survey results are encouraging in some areas, they show we still have work to do to ensure that FEMA is creating a positive work environment, investing in its people, improving its processes and communications and continuing to build the Nation's preeminent emergency management and preparedness agency," said FEMA Administrator David Paulison.

FEMA employees' responses were overwhelmingly positive to questions related to personal job satisfaction:

  • 92.1 percent felt their individual work was important
  • 84.4 percent reported they enjoyed their work
  • 82.3 percent felt that their individual work related to agency goals

FEMA employees reported a need for improvement in areas related to training, work-life programs, performance recognition, resources, management-to-employee communication and ability of agency leaders to generate workforce motivation and commitment.

"FEMA is already working to address these areas of employee concern," Paulison said. "Last summer, we created a team to improve employee communications, and we will soon rollout new initiatives in the areas of recruitment and retention, training and development and communications."

Additional survey results, including the FEMA Survey Report, are available at

FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Last Updated: 
January 3, 2018 - 12:31