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Common Misunderstandings on Disaster Assistance

Release date: 
January 5, 2007
Release Number: 

ALBANY, N.Y. -- Federal and state teams visiting those affected by November flooding in the Southern Tier have uncovered some misunderstandings about the recovery process, federal recovery officials said today.

Below are some of those misunderstanding and responses:

  • Residents who had damages from the June flooding are unsure if they should register for assistance again for damages they suffered from the November 16-17 flooding.
  • All those who had flood damages in November must register with the Federal Emergency Management Agency (FEMA) by calling toll free 1-800-621-3362 or by visiting Telephone registration hours are 8 a.m. to 8 p.m., Monday-Saturday and 8 a.m. to 6 p.m. on Sunday.
  • Residents are confused about getting a packet of information on U.S. Small Business Administration (SBA) loan programs after registering.

Under a presidential disaster declaration, SBA may provide lower interest disaster loans to renters, homeowners and businesses of all sizes. Renters may qualify for loans on personal property losses. Homeowners may qualify for personal property and real property loss loans. Those who do not qualify for an SBA loan may be referred to a grant program. If you receive an SBA packet, it is important to complete and return it. SBA disaster experts will be at the Disaster Recovery Centers to help people fill out the loan packet. If you are eligible for a loan, you do not have to accept it.

Federal Coordinating Officer Marianne C. Jackson of FEMA said, “The sooner those affected register for disaster assistance, the faster we can provide assistance.

“If June flooding damages were worsened by November flooding, you should register with FEMA. If you get an SBA loan package, fill it out and return it. Help us to help you,” she said.

FEMA manages federal response and recovery efforts following any national incident, initiates mitigation activities and manages the National Flood Insurance Program. FEMA works closely with state and local emergency managers, law enforcement personnel, firefighters and other first responders. FEMA became part of the U.S. Department of Homeland Security on March 1, 2003.

Last Updated: 
January 3, 2018 - 12:38