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FEMA Asks Those with Less Severe Damage to Wait a Few Days to Call

Release date: 
June 13, 2001
Release Number: 

Baton Rouge, LA -- FEMA is urging people who have suffered damage from Tropical Storm Allison, but are still able to live in their homes, to wait a few days to call the teleregistration line so disaster victims who need temporary housing assistance can get through and get help as quickly as possible.

"The recent flooding in Texas and Louisiana has affected tens of thousands, and we expect people to have trouble getting through for at least the next few days," said Bill Carwile, federal coordinating officer for Louisiana. "If your damages are not severe and you are able to live in your home and start the cleanup process on your own, please consider waiting a few days before you call."

Carwile added that for those who need to register for assistance immediately, the best time to call is between 1 p.m. and 5 p.m. He urged these disaster victims to keep calling until they get through and to stay on the line until their call is answered. In some cases it may take 15 minutes or longer.

Meanwhile, to help handle the volume of calls, FEMA is expanding teleregistration hours for Louisiana - the new hours are 7 a.m. to 10 p.m., seven days a week. The toll-free number is 1-800-462-9029. The number is 1-800-462-7585 for the hearing and speech impaired. After people register for assistance, they will be contacted by a damage inspector who will come to their homes to inspect the damage. After that people who need temporary housing assistance will receive a check in the mail for rental assistance or home repairs.

Last Updated: 
January 3, 2018 - 13:00