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Questions About Disaster Assistance? Call FEMA's Toll-Free Helpline

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Release date: 
October 9, 1999
Release Number: 

DANBURY, Conn. -- A Disaster Information Helpline has been established for people who have already applied for disaster assistance and either need more information about available programs or wish to check the status of their applications.

The toll-free Helpline number is 1-800-525-0321, 1-800-462-7585 (TTY) for the hearing and speech impaired. Representatives from the Federal Emergency Management Agency (FEMA) and the Connecticut Office of Emergency Management (CT OEM) are encouraging applicants with questions about disaster assistance recovery programs to call.

"People can learn about housing programs, low-interest loans and grants to meet serious needs by calling this number," Federal Coordinating Officer Sharon L. Stoffel said. "Helpline personnel may not be able to answer all of your questions but should be able to refer you to the agency or organization where the answer can be found."

State Coordinating Officer John T. Wiltse urges applicants to use the Helpline to keep FEMA informed of their whereabouts. "Any address or telephone number change should be reported immediately," he said.

People with storm-related losses who have not yet registered for assistance may do so by calling FEMA's toll-free registration line at 1-800-462-9029, 1-800-462-7585 (TTY).

Hours of operation for the Helpline and the Registration line are 7 a.m. to 7 p.m., seven days a week until further notice.

Last Updated: 
July 16, 2012 - 18:46
State/Tribal Government or Region: 
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