Individual Assistance Fact Sheets (34)
- Collection Created:
- May 15, 2014
FEMA’s programs are designed to help applicants take the first steps toward recovery. They are not
intended to return homes or belongings to their pre-disaster condition. Anyone seeking federal
disaster assistance must first register with FEMA. Once registered, individuals receive a personal
application number, used when communicating with FEMA. Each application is reviewed to
determine if an inspection will be issued. If FEMA determines that the applicant has no insurance or
that the applicant’s insurance coverage may not meet their needs, an inspection is issued to verify
disaster caused damage.
Earthquakes, floods, hurricanes, tornadoes, fires, and other types of disasters rapidly change the lives of
families, communities, and countries. The generosity and kindness of people around the nation help
communities heal from the tragic consequences of disasters. Individuals, companies, groups, and countries often
seek to donate unsolicited items like food, clothing, and furniture. These donations help survivors ONLY IF
they are managed correctly. FEMA has developed the following information to help citizens understand how
FEMA manages donated goods.
FEMA Mass Care/Emergency Assistance (MC/EA) Section deploys equipment, materials, supplies, and personnel to support state, local, tribal, and territorial (SLTT) governmental feeding services to evacuees, disaster survivors, and, in some cases, emergency workers. FEMA coordinates feeding activities with the American Red Cross, the co-lead for the mass care function of Emergency Support Function (ESF) #6, as well as with multiple other Federal agencies, non-governmental organizations (NGOs), and private sector agencies and organizations.
FEMA Mass Care/Emergency Assistance contracts with personal assistance services (PAS) providers to augment the ability of state, local, tribal, and territorial (SLTT) governments. PAS supports individuals with disabilities and others with access and functional needs in maintaining their health, safety, and independence in congregate and non-congregate shelter facilities during a Presidentially-declared major disaster or emergency.
Providing a safe, sanitary, and secure place for evacuees and disaster survivors to stay while displaced from their homes requires the cooperation and coordination of multiple agencies and organizations. A critical component of congregate shelter support is ensuring that the basic needs of displaced individuals (including people with disabilities and others with access and functional needs support, dietary restrictions, household pets and service animals) are met. FEMA can provide needed resources through in-house capabilities, mission assignments, and/or contract capabilities.
FEMA may provide assistance to students who have disaster-caused damages or losses. Students living in housing provided by an educational facility may be eligible for Housing Assistance. FEMA determines eligibility for Rental Assistance based on whether the student applicant is “dependent” or “independent” and whether the housing is their primary residence. Independent students living in college dormitories may be eligible for Rental Assistance under FEMA Individuals and Households Program (IHP); dependent students are not eligible for Rental Assistance.
The Federal Emergency Management Agency is committed to helping all eligible disaster survivors recover from disasters including U.S. citizens, non-citizen nationals, and qualified aliens.
To register for FEMA's Individuals and Households Program (IHP) , disaster survivors must be U.S. citizens, noncitizen nationals, or qualified aliens to qualify for monetary disaster assistance. However, undocumented families with diverse immigration statuses only need one family member (including minor children) who is a citizen and has a social security number to apply. The minor child must live with the parent or legal guardian applying on their behalf.
The National Mass Evacuation Tracking System (NMETS) is an evacuation tracking tool
designed support to state, local, tribal, or territorial (SLTT) governments in conducting
government-assisted evacuations under emergency assistance activities as defined in the National
Response Framework for Emergency Support Function (ESF) #6. NMETS has the ability to
track the movement of evacuees, their household pets or service and assistance animals, luggage,
durable medical equipment, and essential belongings.
FEMA Mass Care/Emergency Assistance (MC/EA) coordinates and supports the rescue, transportation, shelter, reunification, and care of owners and their household pets, service, and assistance animals (HPSA) during response and recovery operations to ensure their safety and well-being. Upon request from the state, local, tribal, and territorial (SLTT) governments, FEMA MC/EA supports HPSA activities through the provision of technical assistance and resource support to Federal, SLTT, non-governmental organizations (NGO), and private sector partners.
FEMA may provide assistance “to respond to the disaster-related housing needs of individuals and households who are displaced from their pre-disaster primary residences or whose pre-disaster primary residences are rendered uninhabitable, or with respect to individuals with disabilities, rendered inaccessible or uninhabitable, as a result of damage caused by a major disaster.”1 FEMA may provide assistance when the primary residence has been destroyed, is uninhabitable, or is inaccessible.
The National Emergency Child Locator Center (NECLC) was established in collaboration with the National Center for Missing and Exploited Children (NCMEC) to support state, local, tribal, and territorial (SLTT) governments and law enforcement agencies in tracking and locating children who have become separated from their parents or guardians as a result of a Presidentially-declared disaster.
FEMA Mass Care/Emergency Assistance (MC/EA) supports disaster-affected and host governments by providing life-sustaining services and resources to mass evacuees. Additionally, technical assistance is provided to states for evacuation operations with equipment that support mass evacuation tracking and the movement of government-assisted evacuees, their household pets, service animals, and medical equipment.
FEMA may provide Transitional Sheltering Assistance (TSA) to state, tribal, or territorial governments when disaster survivors are unable to return to their pre-disaster primary residence because their home is either uninhabitable or inaccessible due to a Presidentially-declared disaster. TSA is intended to reduce the number of disaster survivors in congregate shelters by transitioning survivors into short-term accommodations which FEMA funds through direct payments to lodging providers. TSA is most appropriately implemented at the conclusion of congregate sheltering activities, generally two weeks post-declaration.
FEMA is statutorily required to facilitate the reunification of unaccompanied minors with their custodial parents/legal guardians, as well as the voluntary reunification of adults with their families, during declared emergencies or major disasters. Working collaboratively with whole community partners, FEMA Mass Care/Emergency Assistance (MC/EA) develops procedures, identifies best practices and provides resources to strengthen reunification services. FEMA coordinates deployment of national reunification resources, both human and material, to support state-led reunification task forces as well as field operations. There is a cost share for some resources.