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Individual Assistance Fact Sheets (34)

Fact Sheets to assist people who may need assistance during a disaster.
Collection Created:
May 15, 2014
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  • Critical Needs Assistance Fact Sheet

    FEMA may provide financial assistance to individuals and households who, as a result of the disaster, have immediate or critical needs because they are displaced from their primary dwelling. Immediate or critical needs are life-saving and life-sustaining items including, but not limited to: water, food, first aid, prescriptions, infant formula, diapers, consumable medical supplies, durable medical equipment, personal hygiene items, and fuel for transportation.

  • The Inspection Process

    FEMA’s programs are designed to help applicants take the first steps toward recovery. They are not
    intended to return homes or belongings to their pre-disaster condition. Anyone seeking federal
    disaster assistance must first register with FEMA. Once registered, individuals receive a personal
    application number, used when communicating with FEMA. Each application is reviewed to
    determine if an inspection will be issued. If FEMA determines that the applicant has no insurance or
    that the applicant’s insurance coverage may not meet their needs, an inspection is issued to verify
    disaster caused damage.

  • Donations Management Fact Sheet

    Earthquakes, floods, hurricanes, tornadoes, fires, and other types of disasters rapidly change the lives of
    families, communities, and countries. The generosity and kindness of people around the nation help
    communities heal from the tragic consequences of disasters. Individuals, companies, groups, and countries often
    seek to donate unsolicited items like food, clothing, and furniture. These donations help survivors ONLY IF
    they are managed correctly. FEMA has developed the following information to help citizens understand how
    FEMA manages donated goods.

  • Feeding Support Fact Sheet

    FEMA Mass Care/Emergency Assistance (MC/EA) Section deploys equipment, materials, supplies, and personnel to support state, local, tribal, and territorial (SLTT) governmental feeding services to evacuees, disaster survivors, and, in some cases, emergency workers. FEMA coordinates feeding activities with the American Red Cross, the co-lead for the mass care function of Emergency Support Function (ESF) #6, as well as with multiple other Federal agencies, non-governmental organizations (NGOs), and private sector agencies and organizations.

  • Personal Assistance Contract Fact Sheet

    FEMA Mass Care/Emergency Assistance contracts with personal assistance services (PAS) providers to augment the ability of state, local, tribal, and territorial (SLTT) governments. PAS supports individuals with disabilities and others with access and functional needs in maintaining their health, safety, and independence in congregate and non-congregate shelter facilities during a Presidentially-declared major disaster or emergency.

  • Sheltering Support Fact Sheet

    Providing a safe, sanitary, and secure place for evacuees and disaster survivors to stay while displaced from their homes requires the cooperation and coordination of multiple agencies and organizations. A critical component of congregate shelter support is ensuring that the basic needs of displaced individuals (including people with disabilities and others with access and functional needs support, dietary restrictions, household pets and service animals) are met. FEMA can provide needed resources through in-house capabilities, mission assignments, and/or contract capabilities.

  • Students Affected By Presidentially-Declared Disasters Fact Sheet

    FEMA may provide assistance to students who have disaster-caused damages or losses. Students living in housing provided by an educational facility may be eligible for Housing Assistance. FEMA determines eligibility for Rental Assistance based on whether the student applicant is “dependent” or “independent” and whether the housing is their primary residence. Independent students living in college dormitories may be eligible for Rental Assistance under FEMA Individuals and Households Program (IHP); dependent students are not eligible for Rental Assistance.

  • Financial Disaster Aid Fact Sheet

    The Federal Emergency Management Agency is committed to helping all eligible disaster survivors recover from disasters including U.S. citizens, non-citizen nationals, and qualified aliens.


    To register for FEMA's Individuals and Households Program (IHP) , disaster survivors must be U.S. citizens, noncitizen nationals, or qualified aliens to qualify for monetary disaster assistance. However, undocumented families with diverse immigration statuses only need one family member (including minor children) who is a citizen and has a social security number to apply. The minor child must live with the parent or legal guardian applying on their behalf.

  • National Mass Evacuation Tracking System Fact Sheet

    The National Mass Evacuation Tracking System (NMETS) is an evacuation tracking tool
    designed support to state, local, tribal, or territorial (SLTT) governments in conducting
    government-assisted evacuations under emergency assistance activities as defined in the National
    Response Framework for Emergency Support Function (ESF) #6. NMETS has the ability to
    track the movement of evacuees, their household pets or service and assistance animals, luggage,
    durable medical equipment, and essential belongings.

  • Household Pets Service Animals Support Fact Sheet

    FEMA Mass Care/Emergency Assistance (MC/EA) coordinates and supports the rescue, transportation, shelter, reunification, and care of owners and their household pets, service, and assistance animals (HPSA) during response and recovery operations to ensure their safety and well-being. Upon request from the state, local, tribal, and territorial (SLTT) governments, FEMA MC/EA supports HPSA activities through the provision of technical assistance and resource support to Federal, SLTT, non-governmental organizations (NGO), and private sector partners.

  • How FEMA Determines Habitability Fact Sheet

    FEMA may provide assistance “to respond to the disaster-related housing needs of individuals and households who are displaced from their pre-disaster primary residences or whose pre-disaster primary residences are rendered uninhabitable, or with respect to individuals with disabilities, rendered inaccessible or uninhabitable, as a result of damage caused by a major disaster.”1 FEMA may provide assistance when the primary residence has been destroyed, is uninhabitable, or is inaccessible.

  • National Emergency Child Locator Fact Sheet

    The National Emergency Child Locator Center (NECLC) was established in collaboration with the National Center for Missing and Exploited Children (NCMEC) to support state, local, tribal, and territorial (SLTT) governments and law enforcement agencies in tracking and locating children who have become separated from their parents or guardians as a result of a Presidentially-declared disaster.

  • Mass Evacuee Support

    FEMA Mass Care/Emergency Assistance (MC/EA) supports disaster-affected and host governments by providing life-sustaining services and resources to mass evacuees. Additionally, technical assistance is provided to states for evacuation operations with equipment that support mass evacuation tracking and the movement of government-assisted evacuees, their household pets, service animals, and medical equipment.

  • Transitional Sheltering Assistance Delivery under Hurricane Michael

    FEMA may provide Transitional Sheltering Assistance (TSA) to state, tribal, or territorial governments when disaster survivors are unable to return to their pre-disaster primary residence because their home is either uninhabitable or inaccessible due to a Presidentially-declared disaster. TSA is intended to reduce the number of disaster survivors in congregate shelters by transitioning survivors into short-term accommodations which FEMA funds through direct payments to lodging providers. TSA is most appropriately implemented at the conclusion of congregate sheltering activities, generally two weeks post-declaration.