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NFIP Call Center Celebrates 1 Year of Successful Customer Service and Positive Employee Experiences!

Cover photo for the document: NFIP Call Center Celebrates 1 Year of Successful Customer Service and Positive Employee Experiences!

Article detailing the history of the NFIP Call Center:  how and why it was created; describes the positive outcomes for both citizens and staff.

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Icon for file of type application/pdfNFIP Call Center Celebrates 1 Year of Successful Customer Service and Positive Employee Experiences!

Article detailing the history of the NFIP Call Center: how and why it was created; what are the positive outcomes for both citizens and staff.

508 Accessible
0.38MJune 1, 2016