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Designating a Representative in the Sandy Claims Review Process

FEMA designed the Hurricane Sandy Claims Review process to be transparent and customer friendly, and we do not believe that a policyholder must engage an attorney or other representative to receive fair treatment. This process is intended to ensure that the policyholder receives all money owed on their Hurricane Sandy flood insurance claim.
FEMA recognizes that a policyholder may choose to be represented through the process. If so, FEMA will work with a policyholder’s representative to meet the needs of the policyholder and the NFIP. We also recognize that a policyholder’s NFIP claim information is confidential and subject to the Privacy Act, a federal law that guards the personal information of all Americans. FEMA therefore needs to ensure that a representative is appropriately designated and authorized to speak and receive information on behalf of the policyholder.

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Icon for file of type application/pdfDesignating a Representative in the Sandy Claims Review Process

FEMA recognizes that a policyholder may choose to be represented through the process. If so, FEMA will work with a policyholder’s representative to meet the needs of the policyholder and the NFIP. 

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