AppLICATION I. USEOFTHEFORM The National Flood Insurance Program (NFIP) Flood Insurance Application form, or a similar form for Write Your Own (WYO) Companies, must be used for all flood insurance policies except the Preferred Risk Policy (PRP). For a Scheduled Building Policy, an Application must be completed for each building and/or contents for which coverage is requested. See the Scheduled Building Policy subsection in this section. This section includes important guidance to carry out the regulatory intent and instructions for the rating of different building types. The flood insurance rate to be applied to a building insured under the NFIP is determined by establishing the following: •Whether the building is Post-FIRM construction or Pre-FIRM construction. •The building description with regard to: º Building occupancy; º Building type; º Basement type; º Elevated building type. •The flood risk zone. •The elevation of the building. II. COMpLETING pART 1 OF THE FLOOD INSURANCEAppLICATIONFORM The following are instructions for completing Part 1 of the Flood Insurance Application form. A. policyStatus Check the appropriate box to indicate if the Application is for a NEW policy or RENEWAL of an existing policy. If the Application is for a renewal, enter the current 10-digit policy number. Enter the policy effective date and policy expiration date (month/day/year).Checktheboxfortheapplicablewaiting period. The effective date of the policy is determined by adding the appropriate waiting period, if applicable, to the date of application listed in the “Signature” section. The standard waiting period is 30 days. NOTE: Refer to the Effective Date subsection of the General Rules section in this manual for exceptions to the standard waiting period. C. AgentInformation Enter the agent’s/producer’s name, agency name and number, street address, city, state, ZIP Code, phone number, and fax number. Enter the agent’s/ producer’s Tax I.D. Number. D. InsuredMailingAddress Enter the name, mailing address, city, state, ZIP Code, and telephone number of the insured. If the insured’s mailing address is a post office box or a rural route number, or if the address of the property to be insured is different from the mailing address, the “Property Location” section of the Application must be completed. If there is more than 1 building at the property location, see “F. Property Location” for B. policyTerm further instructions. E. DisasterAssistance Check the appropriate box to indicate who should receive the renewal bill. If BILL FIRST MORTGAGEE Check YES if flood insurance is being required for is checked, complete “Mortgagee” section. If BILL disaster assistance. Identify the Government (disaster) SECOND MORTGAGEE, BILL LOSS PAYEE, or BILL agency and enter the insured’s case file number. OTHER is checked, complete the “Second Mortgagee/ Other” section. If NO is checked, no further information is required. App1 May 1, 2011 F. propertyLocation Check YES if the location of the property being insured is the same as the insured’s mailing address entered in the “Insured Mailing Address” section. Leave the rest of the section blank unless there is more than 1 building at the property location. If NO is checked, provide the address or location of the property to be insured. If the insured’s mailing address is a post office box or rural route number, give the street address, legal description, or geographic location of the property. If more than 1 building is at the location of the insured property, use the “Property Location” section to specifically identify the building. An example would be where 5 buildings with the same mailing address and location are insured with separate policies. Describe briefly the building (barn, silo, etc.) in this section or submit a sketch showing the location of the insured building to assist the NFIP in matching the policy number to the specific building insured. A clear description of the insured’s property is important. G. Mortgagee Enter the name, mailing address, city, state, ZIP Code, telephone number, and fax number of the first mortgagee. Enter the loan number. If any of this information is not available at the time of application, add it to the policy by submitting a change request. For condominium association applications, do not enter the mortgagees for the individual condominium unit owners. H. SecondMortgagee/Other Identify the second mortgagee or the loss payee by checking the appropriate box and entering the loan number and the mortgagee’s name, mailing address, telephone number, and fax number. For condominium association applications, do not enter the mortgagees for the individual condominium unit owners. If more than 1 additional mortgagee or disaster assistance agency exists, provide the requested information on the insurance agency’s letterhead and attach the letterhead to the Application form. I. Community Enter the Flood Insurance Rate Map (FIRM) information that will be used for rating. Use the current map information, unless the grandfathering rule applies. Enter name of the county or parish where the property is located. (Not all communities that have been assigned NFIP community numbers are participating in the NFIP. Policies may not be written in nonparticipating communities.) Enter the community identification number, map panel number, and revision suffix of the map that will be used for rating for the community where the building is located. When there is only 1 panel (i.e., a flat map), the community number will consist of only 6 digits. Use the FIRM in effect and that has been published at the time of presentment of premium and completion of the Application. NOTE: The postal address of the insured building may not reflect the community where the property is located. Therefore, do not rely on the postal address when determining community status and identification. In addition, because of possible changes in the FIRM, do not rely on information from a prior policy as accurately reflecting the current FIRM information. The current community number may also be obtained from a flood zone determination or by checking the NFIP Community Status Book online (http://www. fema.gov/fema/csb.shtm) or contacting the insurer or a local community official. Enter the FIRM zone in the space provided. If the program type is Emergency, leave this area blank. If the community program type is Regular and the building is Pre-FIRM construction, enter the FIRM zone, if known; otherwise, enter UNKNOWN and follow the Alternative Rating procedure explained in the Rating section of this manual. UNKNOWN cannot be used for manufactured homes or other buildings located in a community having flood zones V or V1–V30 (VE). App2 May 1, 2011 Check if the community is in the Regular Program or the Emergency Program. NOTE: If the community contains a Coastal Barrier Resources System (CBRS) or Otherwise Protected Area (OPA), see the CBRS section in this manual for additional information. Check YES if the grandfathering rule is being applied, and complete this section; otherwise, check NO. If YES: •Check whether the building is eligible for grandfathering under the built-in-compliance or the continuous-coverage provision. •Enter the prior policy number if grandfathering under continuous coverage. •Enter the current community identification number, map panel number, suffix, FIRM zone, and, if applicable, the BFE. Do not use this map information for rating. Check YES if the building is owned by a state government; otherwise, check NO. Check YES if the building is located on Federal land; otherwise, check NO. NOTE: If the property is federally leased, refer to the Leased Federal Property section for guidance. J. Building Complete all required information in this section. •building Occupancy Check the type of occupancy for the building (i.e., SINGLE FAMILY, 2–4 FAMILY, OTHER RESIDENTIAL, or NON-RESIDENTIAL). º Single Family – This is a residential single-family building, or a single-family dwelling unit in a condominium building; incidental occupancies are permitted if limited to less than 50% of the building’s total floor area. NOTE: Incidental occupancies are offices, private schools, studios, or small service operations within a residential building. º 2–4 Family – This is a residential building that contains 2–4 units. This category includes apartment buildings and condominium buildings. Incidental occupancies (see note above) are permitted if the total area of such occupancies is limited to less than 25% of the total floor area within the building. This excludes hotels and motels with normal room rentals for less than 6 months. º Other Residential – This is a residential building that contains more than 4 apartments/units. This category includes condominium and apartment buildings as well as hotels, motels, tourist homes, and rooming houses where the normal occupancy of a guest is 6 months or more. These buildings are permitted incidental occupancies (see note above). The total area of incidental occupancy is limited to less than 25% of the total floor area within the building. Examples of other residential buildings include dormitories and assisted-living facilities. º Non-Residential (including hotel/motel) – This is a commercial or non-habitational building, or a mixed- use building that does not qualify as a residential building. This category includes, but is not limited to, small businesses, churches, schools, farm buildings (including grain bins and silos), garages, poolhouses, clubhouses, recreational buildings, mercantile buildings, agricultural buildings, industrial buildings, warehouses, nursing homes, licensed bed-and-breakfasts, and hotels and motels with normal room rentals for less than 6 months. •basement/enclosure/crawlspace/Subgrade crawlspace Check whether the building contains: º Basement – Any area of the building, including any sunken room or sunken portion of a room, having its floor below ground level (subgrade) on all sides. º Enclosure – That portion of an elevated building below the lowest elevated floor that is either partially or fully shut in by rigid walls. A garage below or attached to an elevated building is considered an enclosure. NOTE: A finished (habitable) area is an enclosed area that has more than 20 linear feet of finished interior walls (paneling, etc.). App3 OctOber 1, 2011 An unfinished area is an enclosed area that is used only for the parking of vehicles, building access, or storage purposes and that does not meet the definition of a finished (habitable) area. º Crawlspace – In an elevated building, an under- floor space that has its interior floor area (finished or not) no more than 5 feet below the top of the next-higher floor. º Subgrade Crawlspace – A crawlspace foundation where the subgrade under-floor area is no more than 5 feet below the top of the next-higher floor and no more than 2 feet below the lowest adjacent grade on all sides. (A building with a subgrade crawlspace is not an elevated building.) Select NONE if the enclosure or crawlspace is not the lowest floor for rating. In all zones with the exception of zones V, VE, and V1–V30, this means that the enclosure has proper openings, is unfinished, and is used only for building access, parking, or storage. Select NONE for a Post-FIRM V-Zone building constructed before October 1, 1981, if the enclosure is less than 300 square feet with breakaway walls and no machinery or equipment, is unfinished, and is used only for building access, parking, or storage. Select NONE if coverage is for an individual unit in a high-rise condominium building that is elevated with an enclosure. NOTE: If NONE is selected, use the without basement/enclosure/crawlspace/subgrade crawlspace rates. •Number of Floors or building type Indicate the number of floors in the entire building, including the basement/enclosed area if applicable, in the appropriate space. If the building’s enclosure or crawlspace is eligible for exclusion from rating, do not count the enclosed area as a floor. See the explanation under “Basement/Enclosure/Crawlspace/Subgrade Crawlspace” for eligibility of exclusion from rating. º 1 Floor – excludes unfinished attic; º 2 Floors – includes basement, enclosure, crawlspace, and subgrade crawlspace; º 3 or More Floors – includes basement, enclosure, crawlspace, and subgrade crawlspace; º Split Level – A foundation with a vertical offset in the floor framing on either side of a common wall; º Townhouses/Rowhouses (RCBAP low-rise only) – A row of homes sharing at least 1 common wall; º Manufactured (Mobile) Home or Travel Trailer – Must be built on a permanent chassis and affixed to a permanent foundation, regardless of size. A serial number must be provided in Part 2 of the Application. •Number of Occupancies (Units) For other than single-family dwellings, indicate the number of units in the building. •condominium Information º Form of Ownership Check YES if the building is under a condominium form of ownership; otherwise, check NO. (A homeowners association [HOA] may or may not be in a condominium form of ownership.) Refer to the Condominiums section for rating guidelines. º Condominium Coverage If condominium coverage is being purchased, indicate whether the coverage is for a condominium unit or the entire condominium building. º Residential Condominium Building Association Policy (RCBAP) For an RCBAP, enter the total number of units (including non-residential) within the building and indicate whether the building is a high-rise or low-rise. The RCBAP covers only a residential condominium building in a Regular Program community. – High-Rise Building – A condominium building having 5 or more units and at least 3 floors excluding enclosures. – Low-Rise Building – A condominium building having fewer than 5 units regardless of the number of floors, or 5 or more units with fewer than 3 floors including a basement. App4 OctOber 1, 2011 •estimated replacement cost Using normal company practice, estimate the Replacement Cost Value (RCV) and enter the value in the space provided. Include the cost of the building foundation when determining the RCV. •Insured’s Principal/Primary residence Check YES if the building is the applicant’s principal/ primary residence; otherwise, check NO. For rating purposes only, FEMA defines a non- principal/non-primary residence as a building that will not be lived in by the insured or the insured’s spouse for at least 80% of the 365 days following the policy effective date. NOTE: If the building is a non-principal/non-primary residence located in an SFHA or Zone D, and Pre- FIRM rates are used, use Table 2B in the Rating section of this manual. •building in the course of construction Check YES if the building is in the course of construction (if the building is not yet walled and roofed); otherwise, check NO. •building Walled and roofed Check YES if the building has at least 2 outside rigid walls and a fully secured roof; otherwise, check NO. •building Over Water Check NO if the building is not located over water. Check PARTIALLY if any part of the building is over water. Check ENTIRELY if the building is completely over water. In tidal areas, use the mean high tide in determining whether the building is partially or entirely over water. For Post-FIRM buildings located completely over water, use the Submit-for-Rate procedures in the Rating section of this manual. •elevated building Check YES if the building is an elevated building; otherwise, check NO. An elevated building is a building that has no basement and that has its lowest elevated floor raised above ground level by foundation walls, shear walls, posts, piers, pilings, or columns. If the building is elevated, indicate in the next box whether the area below the lowest elevated floor is free of obstruction or with obstruction. An obstruction is a partially or fully enclosed area, or machinery and equipment, below the lowest elevated floor of the building. •building Use Check the box that indicates the insured building’s use. If OTHER, describe the building use. •Manufactured (Mobile) Homes and Travel Trailers For all manufactured (mobile) homes and travel trailers, complete Part 2 on the back of the Flood Insurance Application after you have completed Part 1. K. Contents Check the box that describes the location of the contents to be insured. Check YES if personal property is household contents; otherwise, check NO and describe. L. ConstructionData 1. Construction Date Check 1 of the 5 boxes in the first part of this section. Enter the appropriate date in the Date box. •building Permit Date Select this box if construction began within 180 days of the building permit date and enter the building permit date. App5 JaNUary 1, 2013 •Date of construction Select this box if construction began more than 180 days after the building permit date and enter the date of the start of construction. •Substantial Improvement Date Select this box if the building has been substantially improved or damaged. If the building has been substantially improved, enter the date that substantial improvement started or the building permit date. If the building has been substantially damaged, enter the date that substantial damage occurred. Substantial improvement is any reconstruction, rehabilitation, addition, or other improvement of a building, the cost of which equals or exceeds 50% of the market value of the building before the start of construction of the improvement. Substantial damage is damage of any origin sustained by a building whereby the cost of restoring the building to its before-damaged condition would equal or exceed 50% of the market value of the building before the damage occurred. Do not select this box for substantial improvement to a Pre-FIRM building where the improvement is an addition next to and in contact with the existing building and the lowest floor elevation of the addition is at or above the BFE. Select the Building Permit Date box or the Date of Construction box as applicable and enter the appropriate date. Do not select this box if the building qualifies as a historic building; see the Definitions section in this manual for more information. •Manufactured (Mobile) Homes/travel trailers Located in a Mobile Home Park or Subdivision Select this box if the manufactured (mobile) home or travel trailer is located inside a mobile home park or subdivision, and enter the construction date of the mobile home park or subdivision facilities. •Manufactured (Mobile) Homes/travel trailers Located Outside a Mobile Home Park or Subdivision Select this box if the manufactured (mobile) home or travel trailer is located outside a mobile home park or subdivision, and enter the date of permanent placement. 2. Post-FIRM Construction Check YES if the building was constructed or substantially improved after December 31, 1974, or on or after the effective date of the initial FIRM for the community, whichever is later; otherwise, check NO. 3. Elevation Information Enter the elevation information from the Elevation Certificate (EC) for Post-FIRM construction in zones A, A1–A30, AE, AO, AH, V, V1–V30, or VE or for Pre-FIRM construction that is elevation rated. Attach the EC and dated photographs taken within 90 days of the date of application. NOTE: Post-FIRM buildings constructed in a non- SFHA and remapped to an SFHA are eligible for grandfathering. The insured has the option of obtaining an EC or continuing with the non-SFHA rates without an EC. When the building is in the course of construction, the elevation information provided by the surveyor on the EC must be based on the proposed architectural plans. In communities that participate in the NFIP’s Community Rating System (CRS), building elevation information may be available from the community office in charge of building permits or floodplain management. •building Diagram Number Enter the building diagram number from the EC. Applications for buildings rated using the Floodproofing Certificate do not require a diagram number. •Lowest adjacent Grade Enter the Lowest Adjacent Grade from the EC. The Lowest Adjacent Grade is not required for buildings located in AO Zones and buildings in Unnumbered A Zones and Unnumbered V Zones without a BFE. Applications for buildings rated using the Floodproofing Certificate do not require a Lowest Adjacent Grade. •elevation certification Date Enter the date the EC was signed. •Lowest Floor elevation Enter the Lowest Floor Elevation from the EC. To determine the lowest floor for rating, see the Lowest Floor Guide section in this manual. When entering elevation data, drop hundredths of a foot and show only tenths of a foot. For example, if the Lowest Floor Elevation is 10.49’, enter 10.4’; do not round up to 10.5’. •base Flood elevation Enter the Base Flood Elevation (BFE) from the EC. In A Zones where BFEs are not available, the BFE may be provided by Federal, state, or local government agencies, such as the United States App6 JaNUary 1, 2013 Geological Survey, United States Army Corps of Engineers, Department of Transportation, or Division of Water Resources. When sources other than these are used, the local community official must agree in writing with the established BFE. Base Flood Elevations for V Zones on FIRMs dated before January 1, 1981, may require a wave height adjustment. See the FIRMs With Wave Heights subsection in the Rating section for details. •elevation Difference Enter the Elevation Difference. To determine the Elevation Difference, subtract the Base Flood Elevation from the Lowest Floor Elevation. For example, if the Lowest Floor Elevation is 10.5’ and the Base Flood Elevation is 9.0’, then the Elevation Difference is +1.5’ (10.5’ - 9.0’ = 1.5’), which is rounded to the nearest foot, which is +2’. •In Zones V1–V30 Only, Does base Flood elevation Include effects of Wave action? Check YES if the Base Flood Elevation includes the effects of wave action; otherwise, select NO. See the FIRMs With Wave Heights subsection in the Rating section of this manual for details. •Is building Floodproofed? Check YES if the building is floodproofed; otherwise, check NO. To receive credit for floodproofing, the completed Floodproofing Certificate must be submitted. NOTE:Buildings in V Zones on the current FIRM are not eligible for the floodproofing credit. The residential floodproofing rating credit may be grandfathered for those residential buildings with a valid Residential Basement Floodproofing Certificate that were constructed between the effective date of the community’s floodproofing eligibility and their rescission date, but not on or after the rescission date. (See the Special Certifications section in this manual for a list of communities approved for residential basement floodproofing.) M. CoverageandRating •Deductible and Deductible buyback Enter the deductible amount for building and/or contents. (See information on deductibles in the Rating and Condominiums sections in this manual.) Check YES to indicate if the applicant is “buying back” a deductible; otherwise, check NO. (Refer to the Rating section in this manual for information on the deductible buyback.) •coverage Enter the desired coverage limits. For information on coverage limits available, see the “Amount of Insurance Available” table in the Rating section. •rating Enter the rates. Add additional charges/credits, i.e., deductible reduction/increase, ICC Premium, CRS Premium Discount, Probation Surcharge (if any), and Federal Policy Fee. Calculate the Total Prepaid Amount. For the CRS discounts, see the Community Rating System Eligible Communities list in the Community Rating System section. For rating examples, see the end of the Rating section. •rate type Check the applicable rate type: º Manual – Used to rate a policy using the rate tables provided in the NFIP Flood Insurance Manual. º Alternative – Used when a building is Pre-FIRM, the FIRM zone is unknown, and the community in which the building is located has no V Zones. º Provisional Rating – Used for placing flood coverage prior to the receipt of an EC. It is expected that an EC will be secured and standard rating completed within 60 days of the Policy Effective Date. º Mortgage Portfolio Protection Program (MPPP) – Used by lending institutions to maintain compliance with the Flood Disaster Protection Act of 1973, as amended. Policies written under the MPPP can be placed only through a WYO Company. º Submit for Rating – Used to rate a building for which no risk rate is published in the NFIP Flood Insurance Manual. º V-Zone Risk Factor Rating Form – Used when a rating credit is granted based on the design, placement, and/or construction information provided on the V-Zone Risk Factor Rating Form. º Leased Federal Property – Used when applying for coverage for buildings leased from the Federal Government that the Administrator determines are located on the river-facing side of any dike, App7 JaNUary 1, 2013 levee, or other riverine flood-control structure, or seaward of any seawall or other coastal flood- control structure. (For more information, refer to the Leased Federal Property section.) •Payment Option Check CREDIT CARD if paying by VISA, MasterCard, Discover, or American Express. Otherwise, check OTHER and describe the payment method. Payment must be for the Total Prepaid Amount, payable to the insurer, and accompany the Application. For credit card payments, a disclaimer form, signed by the insured, must be submitted with the Flood Insurance Application. The disclaimer will state that cancellation of a policy due to a billing dispute will be permitted only for a billing error or fraud. If the credit card information is taken over the telephone by the agent/producer, he or she may sign the authorization form on behalf of the payor only after having read the disclaimer to the payor. N. Signature The agent/producer must sign and date the Application and is responsible for the completeness and accuracy of the information provided on it. NOTE:The waiting period, if applicable, is added to this date to determine the policy effective date entered in the Policy Term section of the Application. Electronic transactions are permitted if the business process includes authentication of signatures and dates of receipt of premium. WYO Companies are responsible for determining the business practices and transaction authentication methods they will use to ensure the security and integrity of such transactions. III. COMpLETING pART 2 OF THE FLOOD INSURANCEAppLICATIONFORM After completing Part 1 of the Flood Insurance Application, the agent/producer must complete all relevant items in Part 2 for all buildings. A. SectionI–AllBuildingTypes 1. Enter the Building Diagram number that best describes the building, as provided on the EC. If an EC is not provided, select and enter the appropriate Building Diagram number from the EC instructions located in the Special Certifications section. 2.–4. Enter the requested information, if applicable. All measurements are rounded to the nearest foot using the ground (grade) immediately next to the building. 5.Check the applicable boxes for items 5a and 5b. If OTHER is checked in item 5b, provide a brief description of the source. 6.If the answer to 6a is YES, select the applicable answer to 6b; otherwise, disregard 6b. If the answer to 6b is YES, check the applicable items. App8 May 1, 2011 7. If the answer to 7a is YES, complete 7b through 7f. If the answer to 7a is NO, disregard 7b through 7f. B. Section II –ElevatedBuildings This section is required for all elevated buildings, including manufactured (mobile) homes/travel trailers. 8. Check the type of elevating foundation used for the building. NOTE: “Solid perimeter walls” means foundation walls as shown in Building Diagram numbers 7 and 8. 9. If the area below the elevated floor contains machinery or equipment, check YES and check the applicable items; otherwise, check NO. 10. If the answer to 10a is YES, complete 10b through 10f. If the answer to 10a is NO, disregard 10b through 10f. In 10b, enter the square footage of the total enclosed area below the elevated floor. If answer to 10c is YES, check the applicable box; otherwise, check NO. For Post-FIRM buildings in V Zones, elevated on solid foundation walls, submit the Application to the insurer for rating. NOTE: In V Zones, if the area below the elevated floor appears to be enclosed using masonry walls in the submitted photographs and these walls are represented as being breakaway walls on the Application, provide certification of breakaway walls signed by a local building official, an engineer, or an architect. Check YES in 10d if the area is constructed with a minimum of 2 openings (excluding doors); otherwise, check NO. The openings must be positioned on at least 2 walls and have a total net area of not less than 1 square inch for every square foot of enclosed area. If the enclosure is partially subgrade, a minimum of 2 openings must be provided, with positioning on a single wall adjacent to the lowest grade next to the building. The bottom of all openings must be no higher than 1 foot above the higher of the exterior or interior adjacent grade or floor immediately below the openings. Enter the number of openings and the total area of all openings in square inches. App9 May 1, 2011 Check YES in 10e if the enclosed area/crawlspace is used for any purpose other than solely for parking of vehicles, building access, or storage, and provide a description; otherwise, check NO. Check YES in 10f if the enclosed area/garage has more than 20 linear feet of interior finished wall, paneling, etc.; otherwise, check NO. C. Section III – Manufactured (Mobile) Homes/ TravelTrailers 11. Enter the make, year of manufacture, model number, and serial number. 12. Enter the dimensions, excluding any permanent addition or extension to the manufactured (mobile) home or travel trailer. 13. Check YES if permanent additions or extensions are present; otherwise, check NO. If YES, enter dimensions. 14. Check the box describing the anchoring system. If OTHER is checked, describe the anchoring system. 15. Check the box describing how the manufactured (mobile) home was installed. 16. Check YES if the manufactured (mobile) home is located in a manufactured (mobile) home park or subdivision; otherwise, check NO. IV. SCHEDULEDBUILDINGpOLICY The Scheduled Building Policy is available to cover 2 to 10 buildings. The policy requires a specific amount of insurance to be designated for each building. To qualify, all buildings must have the same ownership and the same location. The properties on which the buildings are located must be contiguous. Complete a separate Application for each building and/or contents for which coverage is requested. Write “Building #1”, “Building #2”, etc., in the upper right corner of each Application. Staple the applications together as a single unit. All Flood Insurance Application forms must be completed in accordance with all NFIP Flood Insurance Manual rules and the Scheduled Building Policy qualifications above. For each scheduled building (building and/or contents coverage), the Federal Policy Fee is $40 per building. V. MAILINGINSTRUCTIONS Upon completion of all sections of the Application, attach all required certifications and other documents to the Application, along with a check, draft, or money order made payable to the insurer for the Total Prepaid Amount. If paying by VISA, MasterCard, Discover, or American Express, submit a disclaimer form, signed by the insured, with the Flood Insurance Application. The disclaimer will state that cancellation of a policy due to a billing dispute will be permitted only for a billing error or fraud. If the credit card information is taken over the telephone by the agent/producer, he or she may sign the authorization form on behalf of the payor only after having read the disclaimer to the payor. Mail the original copy of the completed Application packet as described above with the Total Prepaid Amount to the insurer. Retain a copy of the Application and supporting documents for the agency file and distribute copies of the Application to the applicant and the mortgagee. A copy of the Application and a copy of the premium payment are sufficient to satisfy the mortgagee’s proof-of-purchase requirements. After receipt of the Application and Total Prepaid Amount, the insurer will process the Application and issue the App10 May 1, 2011 policy. The policy contract and declarations page will be mailed to the insured. Copies of the declarations page will be mailed to the agent/producer and mortgagee(s). VI. HANDLING OF INCOMpLETE OR INCORRECT AppLICATIONS If an Application is not complete, or if the information presented on it is not correct, a policy will not be issued. The Application may be placed in a pending file until the agent/producer provides the complete or correct information. For NFIP Direct business, if necessary information is not provided, a policy may be issued using Tentative Rates. If sufficient information is not available to tentatively rate the policy, the Application may be rejected and the premium refunded. In the case of an incomplete Application, the NFIP Servicing Agent will send the agent/producer a letter requesting the necessary information. Copies of this letter will be provided to the named insured and mortgagee(s). The agent/ producer should provide the necessary information to the NFIP Servicing Agent. If the necessary information is not provided, the Application will be rejected and the premium refunded. If the premium received is not enough to buy the kind and amount of coverage requested, the policy will be issued for only the kind and amount of coverage that can be purchased for the premium payment received. Therefore, it is important that underpayment errors be corrected immediately. In the case of an underpayment, when both building coverage and contents coverage have been requested, the coverage reductionwill beproratedbetween building and contents in accordance with NFIP rules. The ratio of building to contents coverage for the full requested coverage will be used to determine the portion of the submitted premium available to purchase building and contents coverage. App11 May 1, 2011 this page is intentionally left blank. App12 May 1, 2011 App13 May 1, 2011 App14 May 1, 2011 App15 May 1, 2011